Position General Responsibilities:
As a contact center specialist, this position is important to the overall customer service and operations for the entire Stockman Bank system. It requires exemplary customer service skills and sufficient product and program knowledge to assist bank customers and other Stockman Bank employees with online banking, debit cards, bill pay, Zelle transfers and other various functions, via phone, chat, and email.
Education, Experience and Certification Requirements
Note: Only minimum responsibilities are listed. Other responsibilities may be required as requested by management.
MINIMUM QUALIFICATIONS
Demonstrated ability to provide high quality customer service
Strong written and verbal communication skills
Good organizational skills
Concentrated attention to detail
Ability to multi-task
Ability to effectively learn computer programs necessary to perform day to day tasks
Microsoft Office experience (Word, Excel, Outlook)
Ability to learn to operate common office equipment such as copy machine and phone system
Typing skills averaging 30 wpm
High School diploma or equivalency
Ability to work in a scheduled/structured environment.
Preferred experience:
Previous banking experience
1-2 years customer service experience
Previous experience using ITI Software Programs
Dimension of Job:
Once trained, duties will include navigation of multiple computer programs and extensive telephone/email contact and troubleshooting with external customers and other Stockman Bank employees. Having the ability to multi-task in various computer programs at one time will be beneficial in this fast-paced environment. Conduct should enhance the professional, community focused image of, and overall efforts of the bank.
For full description, which includes physical mental demands please see attachment.
Receive real-time job alerts and never miss the right job again
US - MT - Bozeman
January 11, 2025
Position General Responsibilities: • This position will assist the Lending Officers (Ag, Commercial and Consumer). It is accountable for loan processing and for relieving the officers of administrative detail, including tickler file and other varied secretarial and clerical duties as may be...
US - MT - Kalispell
January 7, 2025
*Multiple locations available • Position General Responsibilities: • Originate secondary market real estate loans. Represents the Bank in community activities. • Education, Experience and Certification Requirements • Note: Only minimum responsibilities are listed. Other responsibilities may be...
US - MT - Great Falls
January 12, 2025
Position General Responsibilities: Responsible for the building and grounds maintenance for all the branches within the North Central Market. This includes, but is not limited to, facilities located in Great Falls, Conrad, Cut Bank, Havre, Stanford, Geraldine, and Lewistown. Basic Qualifications •...
US - MT - Missoula
January 4, 2025
Vision • Our people, philosophy, and the way we do business have positioned Stockman Bank as Montana's premier financial center for business leaders, agriculture operators, commercial developers and real estate owners. We are a Montana-born company, built on western values, focused on creating...
US - MT - Great Falls
January 3, 2025
Position General Responsibilities: • Process and approved commercial, agricultural and some consumer loan requests. Inspections and verification of collateral and evaluation of operations through field inspections. Development of new business by expanding existing relationships and calling on...
US - US
January 7, 2025
Position General Responsibilities: • As a contact center specialist, this position is important to the overall customer service and operations for the entire Stockman Bank system. It requires exemplary customer service skills and sufficient product and program knowledge to assist bank customers...
US - MT - Belgrade
December 8, 2024
Account Manager-SII Position General Responsibilities: This position is responsible for various duties performing as an assistant to the licensed agent in Stockman Insurance. Education, Experience and Certification Requirements Note: Only minimum responsibilities are listed. Other responsibilities...
US - MT - Missoula
January 4, 2025
Account Manager-SII Position General Responsibilities: This position is responsible for various duties performing as an assistant to the licensed agent in Stockman Insurance. Education, Experience and Certification Requirements Note: Only minimum responsibilities are listed. Other responsibilities...
US - US
December 25, 2024
false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Mission/VisionOur Mission is to become the preferred leader in Agribusiness, Commercial, and Personal Insurance by serving our clients needs with personalized and...
US - US
December 19, 2024
Position General Responsibilities: • Stockman Bank is looking for a Digital Product Manager to manage and mature Stockman's digital products. This position will also play a critical role in assessing the viability of new products and enhancements to existing products and ensure that they...
US - US
January 7, 2025
Mission/Vision • Our Mission is to become the preferred leader in Agribusiness, Commercial, and Personal Insurance by serving our clients needs with personalized and professional customer service. Our people, philosophy, and the way we do business have positioned Stockman Insurance as Montana's...
US - MT - Billings
December 17, 2024
Position General Responsibilities: • Stockman Bank is looking for a Digital Product Manager to manage and mature Stockman's digital products. This position will also play a critical role in assessing the viability of new products and enhancements to existing products and ensure that they...