Description
IT Systems Engineer Level II (Linux/Mac)
6+ Months W2 Contract
San Jose, CA
Benefits You'll Love: NextDeavor offers health, vision and dental benefits for contract employees
Paid sick leave eligibility is contingent on state of residence
Optional 401k Plan (excludes employer match)
Opportunity to get your foot in the door at a well-established corporation, with potential for extended or permanent full-time employment (NextDeavor boasts an impressive conversion rate of approximately 70%)!
Become a key player as an IT Systems Engineer:
Cadence is looking for a IT Systems Engineer (Linux/Mac) who is energetic, and a motivated individual to provide best in class Deskside Support to Cadence's North America region while working from our Corporate Headquarters in San Jose. Successful candidate will be working with a team of 5 engineers in a Tech-Stop providing support to the Corporate and NA Field employees. Engineer will have a key role and responsible for supporting our engineering labs primarily running Linux OS. This person will be joining a dynamic IT organization working with actively collaborating with cross functional groups, participating in global IT projects, and working on improving processes and procedures to support Cadence's operations.
The successful candidate should be interested in learning and supporting cutting edge technologies to deliver Best in Class services to our employees.
Here's how you'll make an impact on the team: Fully own support of R&D labs throughout San Jose Campus
Linux OS installations, troubleshooting, maintenance, service, and break-fix issues in multiple lab environments
Provides support and administration of Mac workstations via JAMF management tools
Windows/MAC installations, troubleshooting, maintenance, service, and break-fix issues
Troubleshoot applications issues on across multiple platforms including smart devices
Assist users in daily problem solving to our service desk that relate to local user issues @ San Jose Headquarters
May be required to work occasional unusual hours based on emergencies, maintenance needs or onsite projects
Management inventory of systems accessories while adhering to asset management process including all Labs
Manage assigned tickets while ensuring adherence to stated SLA's for all Jira tickets
Here's what you'll need to be successful in this role: Bachelor's degree in Computer Science or related field
5+ years' continued experience in IT role preferable within multinational
Experience troubleshooting MAC systems in global environment
Experience with Linux both installation troubleshooting
Some experience troubleshooting windows systems in global environment
Experience with systems tools including SCCM
Experience working on projects and ability to drive and own initiatives is essential
5 years' minimum hands-on Linux experience with multiple flavors of Linux and confident with related hardware and OS
Hands on Mac experience is simply a must
Experience working on windows related hardware is beneficial
IT2 level support experience is needed in managing escalated issues, working issue that have probably gone through level 1 support
Experience working with teams, working on projects and driving initiatives
Here's what else might help you out: Experience with all aspects of laptop, desktop peripheral hardware.
Deep OS and configuration troubleshooting.
Hands on Windows installation troubleshooting experience.
Excellent communication skills which will be required to engage with senior R&D and IT staff across the globe
Knowledge and ability to troubleshoot basic networking problems
Ability to develop scripts to automate common activities such as removing machines from the domain, adding or subtracting applications post image, etc.
Possesses excellent skills and experience in the area of Install Building / Package building using Industry Best Practices as well as Industry-known tools etc.
Ability to build MAC Windows OS images and upgrade of OS and Microsoft O365 through SCCM
Software packaging and deployment through SCCM
Pay Range:
$42.00 - $45.77/hour
Ready to make your mark? Take the leap and apply directly here:- your application is in good hands.
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