Senior Consultant- People Solutions

Working at Lockton At Lockton, we're passionate about helping our people achieve their ultimate potential.
Our people are curious, action-oriented and always striving to make ourselves and those around us better.
We're active listeners working to ensure understanding and problem solvers developing innovative solutions.
If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Business Unit West Series
Salary $137,000-$185,000
Schedule Full-time
Job Type Standard
Workplace Hybrid
Your Responsibilities Maintains and enhances Lockton's relationships with existing Clients by executing proactive, creative, and on-going contact initiatives
Works at a strategic level with large and complex Clients
Generates revenue from cross-selling
Proactively understands the requirements and needs of a Client account
Provide strategic planning and consulting advice to clients including the production of Requests for Proposal, coordination of vendor responses, analysis and comparison of RFP responses, and preparation of a client report with recommendations
Consults with Clients to review investment options, vendor services, fees, strategies and goals
Consults regularly with Clients to review large claims, abnormal utilization results, and monthly claims experience
Reviews and issues profitability assists on all 'fee-at-risk' proposals
Assists in the establishment and attainment of revenue goals for existing and new business
Provides input in the development and implementation of policies and procedures, as well as operating and strategic plans within area of specialty
Develops and maintains dependable working relationships with carriers, broker servicing networks, and other providers
Oversees issue-resolution between Client and the Vendor
Coordinates market selection for new and renewal business on designated accounts
Initiates and duplicates new business report activities
Generates new business opportunities through cross-selling
Negotiates program terms and costs
May help coordinate the day-to-day administrative activities among those servicing the Client's account including the coordination of all support services such as claims and loss control
Provides information, concepts, techniques, and programs to department Associates to improve and enhance working knowledge
Mentors and trains junior-level staff
Researches and understands industry trends, product development, and government regulations
Performs other responsibilities and duties as needed
Qualifications Bachelor's Degree in Business Administration or related field and/or years of experience equivalent
Typically, more than 7 years of Client services experience is required
Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
Strong verbal and interpersonal communication skills required
Demonstrates strong working knowledge and experience within brokerage industry
Understands industry trends and governmental regulations
Ability to complete continuing education requirements as needed
Ability to attend company, department, and team meetings as required, including industry training sessions
Ability to comply with all company policies and procedures, proactively protecting confidentiality of Client and company information
Ability to efficiently organize work and manage time to meet deadlines
Ability to travel by automobile and aircraft
Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine
Ability to work on a computer for a prolonged amount of time
Ability to work outside of normal business hours as needed
Legally able to work in the United States
Equal Opportunity Statement Lockton Companies is proud to provide everyone an equal opportunity to grow and advance.
We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone.
We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences.
As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton Lockton is the largest privately held independent insurance brokerage in the world.
Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities.
As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what's right every day.
At Lockton, we believe in the power of all people.
You belong at Lockton.
How We Will Support You At Lockton, we empower you to be true to yourself in all that you do.
Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time.
In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc.
Lockton Companies
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