Behavioral Health Technician

Job DetailsJob Location
Crisis Stabilization Unit - Prescott Valley, AZ

Job Shift
Nights

DescriptionPOSITION SUMMARY

Behavioral Health Technicians are mental health employees who provide hands-on care to individuals with varying degrees of mental health challenges and/or developmental disabilities. BHTs perform a vital, front-line role with clients in a variety of settings as they observe and interact with clients on days, evenings, overnights, and/or weekends. BHTs help with facilitating educational, recreational and therapeutic activities.

ESSENTIAL RESPONSIBILITIES

• Provide front-line support and assistance for clients
• Orient new clients to program rules, policies and procedures as well as peer group and site staff
• Organize and facilitate client activities, educational groups, and skill building groups on topics such as chemical dependency, self-esteem, anger management, life skills, social skills, and coping techniques.
• Document client contacts and complete other forms required by program policy and procedure
• Daily monitoring and observation of client participation in program activities including client behaviors and symptomology. Report to nursing staff regarding any concerns.
• Model appropriate physical and emotional boundaries with clients and co-workers.
• Provide emotional support to help clients manage negative symptoms and utilize coping strategies to enhance their quality of life and daily functioning
• Conduct bed checks, rounds, and document accordingly
• Monitor client's self-administration of medications, check and document vital signs
• Comply with security procedures including clothing searches, room/facility searches to maintain a safe environment per policy and procedure.
• Intervene pro-actively with clients in situations where clients may be escalating emotionally and/or behaviorally using approved non-violent crisis intervention techniques, including the least restrictive interventions appropriate for the situation
• Attend and participate in shift reports, site meetings, and trainings as mandated by agency policy and procedure
• Communicate effectively and promote quality service within a compassionate environment by treating clients and co-workers with respect and dignity
• Maintain a clean and orderly environment in all client, staff and facility areas

• Transport clients in company vehicle to meetings, appointments, and/or outings
• May be required to cover evening/weekend hours
• Support a work climate that emphasizes collective team performance and demonstrates Polara Health's core competencies
• Show appreciation for and ability to respond to cultural differences, and adjust communication practices accordingly in order to minimize cross-cultural misunderstandings
• Consistent work attendance and compliance with scheduled work hours (excludes approved FMLA absences)
• Responsible for complying with Polara Health's Corporate Compliance Program as it applies to individual job duties, the department, and the company
• Comply with all Polara Health policies and procedures
• Exercise due diligence to prevent, detect, and report unlawful and/or unethical conduct by fellow co-workers, professional affiliates and/or agents
• Display a positive work ethic
• Actively participates in performance management and coaching
• Demonstrates respect for consumer confidentiality practices
• Other duties as assigned

• 21 years of age or older; or minimum 18 years old and licensed or certified under A. R. S. Title 32 and providing services within the personnel member's scope of practice; or minimum 18 years old for select administrative positions
• Must be able to provide or obtain an AZDPS Level One Fingerprint Clearance Card
• Must possess a valid Driver License
• CPI and CPR/First Aid certification required (training provided by Polara Health)
• Bachelor's degree in a related field or minimum of a High School Diploma or GED and four years related experience required
• Strong ability to maintain strict confidentiality and handle highly confidential information with professionalism
• Must be able to work independently as well as collaboratively within a team setting
• Must have strong interpersonal communication, problem solving, and teambuilding skills
• Must be detail oriented, have excellent organizational skills and be flexible
• Must demonstrate clinical competencies essential to effective job performance
• Must possess the ability to learn and/or operate relevant computer operating system environments, and the ability to operate a variety of office equipment (fax machine, copier, scanner, computer, telephone system, postage meter, etc. )
• Ability to work well under pressure in a fast-paced, time sensitive environment with shifting priorities and multiple deadlines

• People - Passionately believes in people and embraces diversity
• Integrity -Does the right thing even when no one is looking
• Learning -Challenges old paradigms with critical thinking, curiosity, and creativity
• Accountability - Sets an intentional culture of personal responsibility; believes everyone carries the load
• Relationships - Serves colleagues and consumers with love, empathy and compassion

• Office environment, travel within the community, as needed
• Heavy exposure/use of computers, cell phones, office phones, etc.
• May be required to wear protective clothing (PPE)
• Annual TB screening per program policy and procedure
• Ability to be physically mobile (stand, walk, reach, climb, bend) and the ability to sit for prolonged periods throughout work hours
• Must be able to occasionally lift and/or move 25 or more pounds
• Must be able to respond appropriately and effectively in crisis situations by using good judgment and following Polara Health protocols