Outreach Specialist RN/Registered Nurse

Arkansas Foundation for Medical Care
US - Arkansas - Little Rock
October 12, 2024

Job Title

Outreach Specialist RN

Job Type

Full-Time

Category

Outreach Services

Location

Traveler LR Based - Little Rock, AR 72201 US (Primary)

Education

Bachelor's Degree

Travel

SCOPE OF POSITION:
Responsible for the communication, education and promotion of quality improvement projects and activities to health care providers and consumers for facilitation of improved outcomes in targeted patient populations. Implementation and evaluation of educational activities and tools for health care providers and consumers regarding quality improvement and designated clinical topics. Collaborate with medical and other professional staff to accomplish goals within designated timeframes. Support the organization's mission, vision, and values by exhibiting the following behaviors: Honesty, Excellence, Accountability, Respect and Teamwork.

ESSENTIAL JOB FUNCTIONS:

Collaborate with team members to develop strategies to implement quality improvement objectives throughout the state of Arkansas.
Understand, demonstrate methods, apply, and educate external customers about the Continuous Quality Improvement (CQI) process.
Participate in the planning, development, implementation, delivery, and evaluation of multiple program activities.
Communicate clinical data, AFMC project goals, performance data and indicators, and designated timelines to appropriate target audiences.
Serve as a resource and advisor to health care providers through the state of Arkansas.
Understand and utilize project-tracking database to document, collect, and interpret data to meet contractual and other reporting requirements. Maintain accurate statistical data.
Maintain log of all quality improvement visits, including date, time, location, name, topics covered, feedback received, and recommendations made from the visit. The log should be entered into the project tracking system or other electronic file storage within 24 hours of activity.
Identify, present, and discuss progress and issues relating to focus areas and suggest solutions to assist in program development.
Ensure all activities address designated performance goals, the appropriate target audience, and are performed within designated time frame.
Maintain knowledge of specific projects including contract, contract deliverables, policies, and procedures, etc.
Communicate effectively with internal and external clients. Represent AFMC at various external functions. Perform periodic outreach functions to program participants.
Adhere to format, content, and style guidelines, giving consideration to usability and ensuring accuracy, consistency, and quality.
Follow AFMC, state and federal protocols regarding data confidentiality/security and HIPAA compliance.
Additional other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

Intermediate level computer skills (Excel, Word, Power Point and Outlook).
Type 50 wpm.
Exceptional skills in business English and spelling are required.
Ability to maintain confidentiality.
Strong oral and written communication skills.
Ability to compile presentations.
Creativity.
Customer service.
Ability to meet deadlines.
Attention to detail.
Flexibility.
Medical terminology.
Ability to work collaboratively and independently to achieve stated goals.
Initiative.
Facilitator.
Ability to relate professionally and positively with staff, business partners, customers, constituents, recipients, and the public.
Ability to multitask.
Ability to prioritize.
Strong organizational skills.
Problem solving skills.
Professionalism.
Project management skills.
Ability to read, interpret and apply laws, rules, and regulations.
Knowledge of quality improvement processes and techniques.
Valid driver's license and active Auto insurance required.
Self-starter with ability to work independently from home office.
Light travel required including overnights depending on contract needs.
Time management skills.

Job Requirements

Physical and Sensory Requirements (With or Without the Aid of Mechanical Devices):
Mobility, reaching, bending, lifting, grasping, ability to read and write, ability to communicate with personnel, ability to remain calm under stress and ability to travel as needed. Must be able to lift and transport 25 pounds. Must be capable of performing the essential job functions of this job, with or without reasonable accommodations.

EDUCATION:
Required: Diploma or Associate's degree in nursing. Licensed as a Registered Nurse in the state of Arkansas, without restrictions.
Desirable: Bachelor's degree in nursing, health care or related field. Certified Medical Practice Executive (CMPE), Certified Professional Coder (CPC), Certified Professional in Health Information and Management Systems (CPHIMS), Certified Professional in Healthcare Quality (CPHQ)

EXPERIENCE:
Required: Three (3) years of clinical nursing experience.
Desirable: Experience in provider and patient education. Experience in quality improvement or patient safety.

INTERNET REQUIREMENTS:
Reliable, high-speed wireless internet service (Wi-Fi)

Equal Opportunity Employer/Veterans/Disabled EEO IS THE LAW

AFMC, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability or any other status protected by federal, state and/or local law. AFMC invites any employee and/or applicant to review the Company's Affirmative Action Plan. This plan is available for inspection upon request, which may be made in person or by telephone ***, by fax *** or by U.S. mail Attn: Human Resources, 1020 West 4th Street, Suite 400, Little Rock, AR 72201.

Read the full job description and apply online on the recuiter's web-site

Outreach Specialist RN/Registered Nurse

Outreach Specialist RN/Registered Nurse

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