Community Tax Specialist

Pulaski County
US - Arkansas - Little Rock
January 10, 2025
Accounting

Description

Department: Treasurer

Position Control Number: 0104-050

FLSA Status: Non-Exempt; position is eligible for overtime

Safety Sensitive Designation: This position is not designated as safety-sensitive.

Random Drug/Alcohol Test: No

Opening Date: January 7, 2025

Closing Date: January 13, 2025 at 11:59 PM

This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and minimum qualifications of this job. The incumbent(s) may be required to perform job-related responsibilities and tasks other than those stated in this job description. Nothing in this job description restricts management's right to assign or reassign job-related responsibilities and tasks to this job at any time. Certain functions are understood to be essential; these include, but are not limited to, attendance, getting along with others, working a full shift, and dealing with and working under stress. Any essential function of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant only to the extent medically and reasonably feasible.

An Equal Opportunity EmployerJOB SUMMARY: Responsible for receiving payments from the general public for real estate, personal property, and special improvement taxes; issues receipts and maintains payment records; balances and ensures the security of cash received; assists with public awareness for the Spanish community.

ESSENTIAL JOB FUNCTIONS:

Collects payments from taxpayers for real estate and personal property tax bills; verifies amounts, parcel numbers, driver's license, and work phone numbers; issues payment receipts.
Reprint tax bills or receipts as necessary.
Posts tax payment information into computer tax records.
Prints daily reports reflecting tax payments received.
Balances cash drawer with payments received on a daily basis; prepares a report reflecting cash and check totals and tax amounts paid.
Answers questions concerning personal property and real estate tax amounts; obtains correct parcel numbers for taxpayers.
Accepts tax payments from other counties; calls to verify amounts and forwards payment to correct billing county.
Completes address change forms for taxpayers; forwards forms to the main office.
Prepares media releases for taxpayers with English as a second language.
Accepts payments for delinquent special improvement taxes by a separate check and forwards to the main office.
Calculates tax amounts for taxpayers upon request.
Assists non-English speaking customers with payment of taxes or answers questions.
Attends meetings and other functions as a representative of the Treasurer's Office to educate citizens about English as a second language.

SECONDARY DUTIES AND RESPONSIBILITIES:

Performs other related duties as required.

PERSONNEL SUPERVISED: None

WORKING CONDITIONS: Work is performed primarily in a smoking-restricted environment with frequent travel to other Pulaski County offices. This position must attend functions at various locations throughout the community.

MINIMUM QUALIFICATIONS:REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES:

- Considerable knowledge of personal property, real estate, and special improvement tax billing procedures, methods, and records maintenance.
- Considerable knowledge of methods and techniques in the presentation of public information sessions.
- Good knowledge of office practices, procedures, equipment, and terminology.
- Ability to monitor and secure large sums of money.
- Ability to make basic mathematic calculations accurately and effectively.
- Ability to plan and organize projects and programs for non-English speaking citizens, groups, and communities.
- Ability to communicate tactfully and effectively with business owners and the general public.
- Ability to attend work regularly and reliably.
- Skill in the operation of and data entry into a computer.
- Skill in the operation of standard office equipment.
- Skill in written and verbal fluency in the required language(s).

PHYSICAL REQUIREMENTS:

- Digital dexterity is necessary for keyboard operation.
- Visual acuity is necessary for gathering information from a computer screen.
- Ability to hear and speak sufficiently to communicate information in person, in writing, and by telephone.

EDUCATION AND EXPERIENCE:

Completion of high school or equivalent with advanced bookkeeping or related courses; Considerable cashier, teller, financial record keeping, or related work experience; or any equivalent combination of experience and training which provides the required skills, knowledge, and abilities.

Requirements

Employment is contingent upon the successful completion of a criminal background check.
Must be bonded or able to become bonded.
Employment is contingent upon the payment of current and delinquent property taxes.
Must be bilingual to communicate effectively with all members of the community.
Regular and reliable attendance is an essential function of this position.

Read the full job description and apply online on the recuiter's web-site

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