Financial Client Services Manager

Job Title:
Client Services Manager, Financial Analyst
We are seeking a highly skilled Client Service Manager, Financial Analyst with a robust background in complex client services and financial services to oversee and optimize the billing and invoicing process for a national client.
requires an individual with strong financial acumen, capable of balancing books, conducting detailed financial and wage analysis, and restructuring processes across 120+ sites.
The successful candidate will be responsible for ensuring accurate billing, managing client relationships, and collaborating closely with key stakeholders to audit and resolve any discrepancies in financial data.This position is fully remote, with up to 20% travel to meet with clients and internal teams as needed.
The role demands someone who is highly organized, resilient, and capable of managing complex client relationships, particularly with demanding clients.
If you are driven to tackle financial intricacies, improve operational efficiencies, and manage demanding client expectations, we encourage you to apply.Key Responsibilities:
Billing & Invoicing Cleanup:
Oversee the cleanup, automation, and restructuring of the Client's billing and invoicing system, ensuring monthly billing is accurate for over 120 sites.
Financial & Wage Analysis:
Conduct comprehensive financial and wage analysis across multiple sites to ensure accuracy and efficiency in billing processes.
Account Reconciliation:
Take charge of balancing books, digging into financial records, and ensuring all discrepancies are identified and addressed.
Process Improvement:
Redesign and reset the billing structure to optimize accuracy, reduce errors, and enhance operational efficiency.
Client Relationship Management:
Work directly with the client, managing expectations, deliver results, and ensure strong client satisfaction throughout the project.
Audit Process Leadership:
Collaborate with internal teams, to initiate and lead the audit process, identifying areas for improvement and driving necessary changes.
Stakeholder Communication:
Regularly communicate with internal teams, clients, and vendors to ensure the project is progressing according to plan and address any challenges promptly.Qualifications:
Financial Services Expertise:
Significant experience in financial services, with a strong foundation in financial analysis, account reconciliation, and budgeting.
Complex Client Services Experience:
Proven ability to manage and navigate complex client relationships, particularly with clients who have multiple sites or high demands.
Project Management Skills:
Demonstrated ability to manage large-scale projects, ensuring the delivery of results within defined timelines and budgets.
Attention to Detail & Analytical Thinking:
Exceptional analytical and problem-solving skills, with a keen eye for detail in identifying and resolving billing and financial discrepancies.
Resilience & Professionalism:
Strong interpersonal skills, with the ability to effectively manage and address challenging client situations while maintaining professionalism and composure.
Experience with Billing Systems:
Familiarity with billing systems, invoicing automation, or financial reconciliation tools, ideally within the telecommunications or similar industries.
Multisite Management Experience:
Proven experience managing financial operations across multiple locations or sites, with a focus on accuracy and efficiency.Preferred Skills:
Prior experience with billing systems or similar telecommunications billing platforms.
Proficiency in financial software tools for analysis, reporting, and process automation.
Strong communication skills, both written and verbal, with the ability to engage with clients and stakeholders at all levels of the organization.The Rewards:
At Securitas, we believe in rewarding excellence.
In addition to a competitive starting salary of $80,000-$90,000 (with bonus potential), you'll enjoy a full suite of benefits, including:
Comprehensive medical, dental, and vision coverage 401K with company match $500 Monthly vehicle allowance Opportunities for career growth and advancementWhy Join Securitas?At Securitas, we don't just offer jobs; we provide careers.
If you're ready to make an impact, lead a team, and shape the future of security, we encourage you to apply.
With a commitment to professional growth, operational excellence, and client satisfaction, Securitas provides an environment where leaders thrive.Securitas is committed to diversity, equity, inclusion and belonging in the workplace.All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.If you are passionate about event management, detail-oriented, and share our commitment to safety, we invite you to apply today to become a part of the Securitas team.#AF-SSTAAbout UsSecuritas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives.
United through our common purpose, we provide the security needed to safeguard our clients' assets and people.
Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo.
If you live by these values, we're looking for you to join the Securitas team.About the TeamOur Company Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables.
We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.Vigilance:
Seeing, hearing, and evaluating.
A Securitas employee is always attentive and often notices things that others don't.
Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.