A company is looking for a 911 Data Collection Specialist who will interact with public safety answering points to gather essential data and support 9-1-1 services.
Key Responsibilities
Act as primary point of contact for public safety interactions
Perform ongoing PSAP data collection and maintain accurate records
Assist with data reconciliations and corrections in the systems
Required Qualifications
2+ years of customer service experience
Bachelor's Degree or equivalent work experience
Proficiency with Microsoft Office Suite
2+ years' experience working with Public Safety Answering Points preferred
Working knowledge of 9-1-1 solutions and systems preferred
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