Workshop Operations Manager - Panel & Paint

Automotive Employment NZ Ltd
NZ - gisborne
January 19, 2025

Job reference - 36466

Live on the beautiful east coast - a city known for wineries and surf beaches
Six figure salary
Estimator / panelbeater looking for that next step in your career

Automotive Employment NZ has been awarded Sourcr 2024 Automotive Agency of the Year.

We are seeking a Workshop Operations Manager with extensive experience in the collision repair industry to join a well-established automotive repair shop located in Gisborne.

The ideal candidate will have a strong background in writing estimates for insurance companies and private customers, organising workflow, conducting quality controls on vehicles, and providing excellent customer service. The Workshop Operations Manager will play a crucial role working closely with the owner in maintaining a positive and efficient work environment while constantly seeking opportunities for process improvement.

Duties within the role

Write estimates for insurance companies and private customers
Organise workflow and maintain a productive team environment
Liaise with customers, workshop staff and suppliers
Conduct quality controls on vehicles before customer collection
Provide excellent customer service and maintain a professional attitude
Order replacement parts and inspect them upon receipt
Strive for continuous improvement in processes and skills
Maintain a sense of humor and positive attitude

Qualifications, experience and qualities required for the role

A minimum of 5 years experience in the collision repair industry
Proven ability to manage workflow and team dynamics
The ability to work well in a team and having the ability to motivate and drive the team
Experience with I-Bodyshop and prior management experience highly advantageous
Strong customer service skills and the ability to interact positively with clients
Experience in ordering replacement parts and conducting quality controls
Experience with commercial vehicles such as diggers, agricultural equipment is not necessary but would be a bonus
Desire to constantly improve processes and skills

How to apply

This vacancy is only open to citizens of Australia or New Zealand, Australian residents, and those already in Australia with Work Visas that can be transferred to a new employer. In addition to this list, exceptional skills from other countries will be considered so please feel free to apply.

If reading online, click the APPLY NOW section and submit your application online. For more information contact the team at Automotive Employment NZ Ltd for a confidential discussion. Phone during NZ business hours: The international landline is +64 9 271 3200.

You can also visit the job board on our website to view further vacancies /automotiveemployment.co.nz/jobs

Jobcorp NZ is dedicated to promoting diversity, equity, and inclusion in all aspects of our work. We partner with organisations committed to creating diverse and inclusive workplaces, where every individual is valued and respected. We actively seek out candidates from diverse backgrounds and underrepresented groups, and we strive to ensure fairness and equity in every hiring process.

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Read the full job description and apply online on the recuiter's web-site

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