Operations Director - Digital Agency Smart TV Apps

Operations Director - Digital Agency Smart TV AppsLet's set the scene.
You find a small window of down time and decide to sit yourself in front of the TV.
Drink, check.
Snack, check.
You head to your chosen TV App… and relax.
Hang on… You need to login… and you can't remember your password.
After 5 minutes of faff you're finally in.
And then you hit a chaotic home screen.
Navigation is slow.
Getting to the content you want is a chore.
Relaxed? Yeah, right.
You switch to a different App in the hope it's better, or give up and go and cut the grass.
Sound familiar? We feel your pain.
That's why we exist.
We fix bad TV experiences like this and lead the way in building the slickest of TV apps on the planet, for the likes of BBC, ATP Media, Britbox, ITV.
As it happens, over the past 13 years we've won numerous awards and become one of the leading authorities in the Smart TV app tech space.
Not bad for what was a side project between two childhood friends.The FutureWe're mega ambitious.
As we look towards 2025 and beyond, our future looks bright with extensive growth across the market and the world.
We need you on the team to help us to scale our operations and team as we continue to deliver great work and a great service for our clients.
You'll bring your 360 Ops greatness to the party and be a key player in ensuring the agency is operationally structured to deliver on this ambition.
Exciting times.Role Info:
Position:
Operations DirectorLocation:
Old Street, LondonOffice Based:
3 Days Per Week / Hybrid WorkingSalary:
c£80,000 - £90,000 Plus Benefits, social events and activitiesFull Time - PermanentHours:
9am/10am - 5pm/6pmReports To:
Managing DirectorValues / Culture:
Stay Curious, Be Real, Deliver Impact, Nurture TogethernessCompany:
The UK's leading Connected TV-first, OTT app technology companyClients:
BBC, ATP Media, Britbox, ITV, UK TV Play, Royal Shakespeare Company and more (under NDA)…Your Background / Skills:
Tech Agency Operations LeadershipProcess ImprovementResource & Budget ManagementVendor ManagementGrowth FocusedWhere you come in:
As Operations Director, you will bring your experience from a fast growing technology services agency to oversee and optimise the day-to-day operations of the agency, ensuring all processes and workflows align with strategic objectives.
You will be at the epicentre of the agency's operations, driving operational efficiency, improving productivity, and leading cross-functional teams to deliver top-tier services to clients.
You will collaborate with senior leadership to implement best practices, manage budgets, and cultivate a high-performing work environment.About You:
Experience working with big customers in the media or sports sectorsYou have a strong network of trusted partners that could add value to the services we deliver.You are happy to be in the office for the majority of the week with the team & motivated by the 'buzz' of the passionate people around you.You're passionate about music, gaming, TV, or sports.You want to work in a fast-paced environment, working for a growing business, within a team that's constantly pushing tech boundaries.Skills:
Proven experience in a senior operations role, within an agency or related industryStrong leadership and team management skills with experience in fostering a collaborative, results-oriented cultureDemonstrated expertise in process improvement, project management, and resource optimisationExperienced in putting in place optimising processes that help companies grow in revenueExperienced working in an organisation with operations across multiple locationsExcellent problem-solving skills and the ability to make data-driven decisionsFinancial acumen with experience managing budgets and forecastsFamiliarity with industry tools and technologies that streamline operationsExcellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levelsSounds like a good fit? Apply here for a fast-track path to our Leadership Application notice.
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Good luck, Team RR.
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