Retail Supervisor 100 London Conduit

MCM WORLDWIDE
GB - London Area
January 13, 2025

ABOUT MCM (MODERN CREATION MÜNCHEN):

Founded in Germany in 1976 as an alternative to traditional luxury, MCM was the 'enfant terrible' that created the ultimate accessories and lifestyle goods for the innovative and unapologetically luxurious lifestyle of the 1970s Munich scene.
Today MCM continues to harness its heritage of sophisticated rebellion to pioneer new expressions of luxury for a new generation of independently minded consumers.
Under the visionary leadership of Sung-joo Kim, who acquired the brand in 2005, MCM is surging forward with unique vision, new iconic designs and ideas (boundary-breaking approach to innovation).

MCM is currently distributed in 650 stores in 43 countries including Munich, Berlin, Zurich, London, Paris, New York, LA, Hong Kong, Shanghai, Beijing, Seoul, Tokyo, Middle East, and other major luxury destination cities around the world.

Working with us:

With a highly collaborative workforce working from offices and stores around the world, MCM established a multinational/multicultural organization.
To uphold the culture & value of MCM, we intend to fulfil our corporate social responsibility by implementing the following values and to comply with high degree of legitimacy and ethical standards.

Our employees make the best efforts to become high-performing individuals who reflect the diversity of the communities in which we work and live.
MCM's commitment to diversity and inclusion includes recruiting and retaining employees from diverse backgrounds and experiences, creating awareness of diversity issues and benefits, and fostering a supportive environment where inclusivity is expected and prioritized.
We have zero tolerance in any form of harassment, insultation, ostracization or groundless defamation of any other person.

Position Overview:

In this position you are part of a well-rehearsed and motivated team that is ready to go the extra miles with you!

Accountabilities

The Supervisor supports the Store Manager and Assistant Store Manager with back-office tasks, operational oversight, and by motivating and inspiring the team to meet and exceed store productivity goals.
This role also ensures a seamless customer experience, excellent stock management, and alignment with brand standards.

Key Responsibilities

Work with the Store Manager to drive and maximize sales performance, while ensuring operational integrity and monitoring monthly profitably;
Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients and discover and develop new VIC's.
Manage and support stock levels and maintain a high sell through, as well as alignment with new product launches;
Take over the responsibility for the tasks of the Store Manager or Assistant Store Manager during their holiday/sick absences;
Lead the team to consistently establish relationships and propose local events through continuous networking;
Support the Assistant Store Manager with monthly coaching/counseling sessions with associates;
Process incoming and outbound merchandise requests and shipment daily;
Ensure high levels of customer satisfaction through excellent sales service;
Support and maintain visual merchandising standards set by world-wide headquarters.

Requirements

2-3 years of experience in the luxury retail sector, with a background in sales, supervision, or customer-facing roles;
Strong customer service skills;
Organized, flexible, supportive and reliable;
Excellent communication and selling skills;
Strong team player with capacity to work autonomously;
Positive attitude, hands-on mentality and self-motivated;
Fluent in English is a must, any other additional language would be an asset.

We look forward to receiving your application.

Read the full job description and apply online on the recuiter's web-site

Related Job Postings

Pharmacist

Rowlands Pharmacy

GB - Mansfield
January 15, 2025

Job title: • PharmacistBranch Address: • 36 High Street, Mansfield Woodhouse NG19 8ANHourly Rate: • £26.00 per and £5,000 welcome paymentWorking Hours: • Monday to Friday 9am - 5.30pm plus 1 in 4 Saturdays (minimum) 9am - 12pm(43.25 hours per week average)Are you a dedicated and...

Find Jobs Hiring Now Near You!

Get Jobilize Job Search Mobile App Now