Inside Sales Representative - EMEA

We are Ignion! We're revolutionizing the IoT with our Virtual Antenna technology and the unique Oxion antenna design platform.
We're a friendly, motivated, and passionate bunch seeking a professional with relevant industry experience who can hit the ground running.
We are looking for an Inside Sales Representative - EMEA to join our dynamic team.
JOB DESCRIPTION AND DEPENDENCY
As an Inside Sales Representative , you will play a pivotal role within our EMEA Team by providing crucial support to the sales team members.
You will be the primary point of contact for our customers, distributors, and partners.
Your exceptional organizational skills and keen attention to detail will drive the accuracy and quality of the data presented to the team while ensuring seamless communication and efficient processes.
This is an office-based position (Barcelona) reporting to the Head of Sales.
ACTIVITIES
This role entails external technical support and consultation, product/technical presentation, and promotion, including product selection, design recommendation, and design validations.
Work closely with the Senior Sales Team, Distributors, and SMB Customers to address inquiries and requests.
Process requests from AIC, opportunity entries, quotes, and antenna samples.
Manage projects from AIC submission fostering conversion to design and qualification stages up to a successful sales cycle.
Conduct regular Opportunity reconciliation and contribute to accurate pipeline management.
Daily work with data integrity and cleanup for customer accounts and opportunities in Salesforce.
Collaborate with other departments, Marketing, Engineering, and Operations to process improvements, efficiency, and effectiveness.
Drive process improvements within the Sales Team by leveraging deep understanding of data content.
Update monthly POS into Salesforce to ensure constant revenue tracking of EMEA opportunities.
Maintain contact databases in Salesforce and Outlook to enhance communication efficiency.
Ensure effective communication through the development and use of standardized email templates.
Support the implementation of best practices for Salesforce utilization within the team.
Ability to manage and assume ownership of several IoT projects at the same time with good planning, execution, and delivery skills.
Build and maintain the relationship with customers.
Customer-facing activities with phone or virtual meetings via Teams to facilitate project progression through design and sales cycles.
Address technical questions from customers via emails, calls, and over-the-top communication applications.
Be the expert in Virtual Antenna technology during sales activities, such as customer calls, visits, or conferences.
Provide support to our customers to ensure understanding of the Virtual Antenna technology, to properly guide them in the selection of the right Virtual Antenna product that will meet their needs, as well as to provide the appropriate design recommendations to integrate seamlessly our Virtual Antenna solutions in their IoT devices, leading them to success.
Initial product selection and/or recommendation based upon the customer requirements and Virtual Antenna Technology product lines.
Assist the customer by offering the different sales kits - FAQ, footprint, schematics of reference design, etc.
to help Ignion win based on Regional Sales Plan & Sales Strategy.
Execution of NNS-1.0 and NNS-2.0 services for supporting our customers in the region while helping them to finalize their design successfully.
Team with Antenna Engineers to assist customers in advanced stages of the design cycle.
Responsible for Virtual Antenna training activities with customers, distributors, and/or partners.
Interaction with internal/external customers and partners.
Interact and support regional distributors so that they can optimally support their customers.
Lead and/or participate in educational events, such as webinars or onsite customer training.
Monitor pre-sales and post-sales plans while proposing focus and/or enhancements.
Track and provide feedback on regional trends, needs, customer feedback, etc.
EDUCATIONAL BACKGROUND
Bachelor's degree in business administration, electronic engineering, and/or telecommunications engineering.
SKILLS
Minimum of 3 years of experience in inside sales and support roles.
Preferred experience in Antennas, Semiconductor, or Electronics Sales.
Highly organized with advanced skills in multi-tasking, planning, and prioritization.
Experienced in antenna designs, radiofrequency, and electronics for IoT devices.
Knowledge of the antenna design challenges for the existing IoT market segments:
Smart meter, trackers, wearables, smart home/city, etc.
Knowledge and experience in the most relevant wireless communications protocols in the IoT ecosystem specific to:
LTE, LTE CAT-M, NB-IoT, LoRa, Sigfox, Sidewalk, Zigbee, Wi-Sun, 4G, 5G, Bluetooth, Wi-Fi, GNSS.
Comprehensive understanding and insight on the physical behavior of antennas and microwave networks and systems.
Proven results supporting customers during the integration of antennas in IoT devices from the conception phase to mass production.
Capable of working independently with minimum oversight.
Highly motivated, goal-oriented, and enthusiastic for new challenges.
Willing to work in a multi-disciplinary environment.
Patient, optimistic, methodical, and meticulous attitude.
Fluent in English required, Spanish an advantage.
Proficiency in Microsoft Office suite and CRM software, particularly Salesforce.
Exceptional written and verbal communication skills.
Ability to interact and communicate fluently with customers and other team members.
Strong interpersonal skills and ability to collaborate effectively across teams.
Strong Excel skills with the ability to analyze data through pivot tables.
Demonstrate proficiency in phone and outbound calling techniques.
A clear understanding of sales business processes.
Proven ability to achieve targets and drive results.
WE OFFER
Compensation & benefits include competitive gross salary + bonus + Stock Appreciation Rights + catering service included + training + team building activities + health insurance upon completion of one year of employment.
A real opportunity to develop your career in an international company that operates in the IoT ecosystem.
Great facilities with amenities.
Referral Program.
Join Ignion and become an integral part of our dynamic team, working on exciting projects that shape the future of our organization.
We offer a competitive salary package, professional growth opportunities, and a supportive work environment.
If you are driven, passionate, and ready to take on new challenges, apply now!
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