UX/UI Designer

InSync Systems
CA - Saskatchewan - Melville
January 10, 2025
IT

We are looking for an UX/UI Designer for a 12-month contract position, with possible extensions in Melville, Saskatchewan. Must be legally entitled to work in Canada.This position is onsite with an option for remote, with occasional travel to the office required.Role Description
We are looking for a UX/UI Designer with extensive technical experience in creating intuitive, user-centered designs and optimizing digital experiences across platforms.
The UX/UI Consultant is expected to work collaboratively with the implementation partner and stakeholders within the organization to cohesively enhance user experience for internal and external users.

The UX/UI Consultant will play a critical role in the success of the Business Modernization program by designing user-centric experiences that drive efficiency, usability, and consistency across organizational tools, systems, and platforms.

Responsibilities

Conduct user research to understand the needs, pain points, and behaviors of diverse user groups, including internal stakeholders and external customers.
Gather feedback via interviews, surveys, focus groups, and usability testing.
Create detailed user personas and journey maps to guide the design process.
Design and develop User-Centric Solutions.
Design intuitive, user-friendly interfaces for the primary platform and other tools or systems within the programs.
Work collaboratively with implementation partners to develop wireframes, prototypes, and mockups to communicate design concepts effectively.
Ensure the designs are aligned with accessibility standards (e.g., WCAG compliance).
Collaborate with developers to ensure accurate implementation of the designs.
Create and maintain a comprehensive design system, including components, system guides, and interaction patterns, to promote consistency across all systems and projects.
Define and document design principles, tones, and guidelines for use by other teams.
Work with the branding teams to ensure alignment with the organizational visual identity.
Partner with product managers, business analysts, developers, solution providers, implementation partners, and other stakeholders to align design work with business goals and technical feasibility.
Participate in workshops, brainstorming sessions, and review meetings to co-create solutions.
Provide expert guidance on best practices in UX/UI design to support overall program objectives.
Conduct usability testing on prototypes and final designs to identify and resolve issues early in the development process.
Use data from analytics tools and user feedback to refine and improve designs iteratively.
Support Business Modernization Goals.
Assist in integrating new tools, technologies, and systems into the business ecosystems by ensuring a seamless user experience across all platforms.
Ensure scalability and adaptability of the design to accommodate future enhancements and integrations.
Document design decisions, research findings, and testing outcomes for future reference and stakeholder communication.
Provide regular updates to program leadership on progress, challenges, and key achievements.
Train internal teams on the design system and UX/UI best practices to ensure long-term sustainability.
Create guides and resources to support the organization's ongoing design efforts.

Required Skills and Experience

Bachelor's degree in UX/UI Design, Graphic Design, Human-Computer Interaction, or related field.
Active Certifications in User Experience design, such as Certified User Experience Analyst (CXA) by Human Factors International (HFI), UX Design by Google, Nielsen Norman Group certifications, or equivalent.
A minimum of 5 years of experience in UX/UI design with a proven track record of designing and delivering user-centric digital solutions.
Experience in creating wireframes, prototypes, and mockups tailored to user needs, preferably in the agriculture, insurance, crop insurance, public service, or financial services industry.
Experience conducting user research and usability testing, preferably with producers/farmers, agents, and agriculture stakeholders.
Strong portfolio demonstrating expertise in designing complex data-driven platforms, preferably within the public sector, citizen services, agriculture, or insurance context.

Desired Skills and Experience

Experience with Government of Saskatchewan, Crown Corporations, or comparable entities, as it relates to the technical and business landscape.
Familiarity with SAAS P&C insurance platforms, especially in designing interfaces and workflow policy, billing, and claims management.
Proficiency in industry-standard design tools and software, with a strong understanding of user experience principles and best practices.
Experience in responsive design and accessibility standards (WCAG).
Familiarity with Canadian data privacy laws (e.g., Saskatchewan's Freedom of Information and Protection of Privacy Act).
Strong understanding of data visualization techniques.
Experience collaborating with stakeholders including employees, external vendors, advocacy groups (e.g., producer or commodity organizations), and government agencies.

Please note that while all applications are appreciated, only candidates selected for interview will be contacted.InSync Systems Inc. is a privately-owned boutique Canadian Resourcing and Consulting Services Company that works closely with a range of corporate clients across multiple industries to bring them solutions that effectively address their business needs.
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Read the full job description and apply online on the recuiter's web-site

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