Branch Manager

Synergy Credit Union is dedicated to providing outstanding service and value to our members, with a focus on fostering financial wellness and community well-being.
As a trusted financial institution, we're proud to support our members with a wide range of financial products and services.
We're seeking an experienced Branch Manager to lead our Lloydminster Branch to success.

Reporting to the VP, Community Banking, the Branch Manager will be responsible for overseeing the daily operations and ensuring the delivery of exceptional member service.
You will lead a team of dedicated professionals, guiding them to achieve individual and collective performance goals while fostering a culture of service excellence.
In this role, you will also be responsible for contributing to the growth and success of Synergy Credit Union through business development, relationship management, and operational leadership.

As we grow and continue to meet the evolving needs of our members, we're looking for someone who is passionate about delivering exceptional service, fostering a collaborative environment, and driving operational excellence.
Join Synergy Credit Union and help us make a positive impact on the lives of our members!

Key Responsibilities

Leadership and Team Development:

• Lead, mentor, and motivate branch staff to achieve performance goals and maintain high employee engagement.
• Oversee performance management, development opportunities, and coaching to help team members succeed.
• Build and maintain a positive and collaborative branch culture.

Business Development and Relationship Management:

• Drive business growth through effective sales and service strategies.
• Promote products and services to members, identifying opportunities to meet their financial needs and enhance the member experience.
• Build relationships within the community and with referral sources to strengthen Synergy's presence and grow the business.

Community Engagement:

• Represent Synergy Credit Union in the community by fostering relationships with local organizations and groups.
• Lead or participate in community events and initiatives that align with Synergy's corporate social responsibility goals.

Operational and Risk Management:

• Manage day-to-day branch operations with a focus on efficiency, service quality, and risk management.
• Ensure adherence to credit policies and procedures, including loan evaluations, collections, and audits.
• Monitor branch operations regularly to identify areas for improvement and implement corrective actions when necessary.

Qualifications

• 4 - 6 years of related leadership experience in retail banking or financial services.
• Post-secondary degree or diploma in business or a related field.
• Prior leadership or supervisory experience is required.
• Strong understanding of financial products, services, and risk management processes.
• Mutual Fund Accreditation or successful completion of accreditation within 3 months of hire is required.
• Branch Compliance designation, CFP or PFP designation, and credit union-specific courses (such as CUIC 210) is an asset.

What do we offer?

• A rewarding leadership position with opportunities for professional growth and development.
• Competitive compensation package, benefits and pension.
• Preferred rates on our products and services
• A supportive and dynamic team environment.
• The chance to make a meaningful impact in your community.

If you are an experienced leader with a passion for delivering exceptional member service and fostering a positive work culture, we encourage you to apply.
Submit your cover letter and resume to ***, by the end of day on February 9, 2025, referencing competition #251501 in the subject line.

More details

• Hours:
  Permanent full-time.
  37.5 hours weekly, Monday to Friday and includes a Saturday rotation.
  
• Flexibility to work outside various hours is required for travel, events, and meetings.
• Salary:
  $121,000 - $151,000 per annum

A little more about us

Synergy Credit Union is a people-inspired Credit Union with ambitious goals.
We endeavour to deliver amazing financial experiences, earn our customers (members) trust, grow our relationships, and build sustainable communities.

We exist to help our members achieve their financial goals by understanding their needs and delivering exceptional service in modern, convenient, and secure ways.
We empower our members by sharing our experience and tools, so they can make robust plans through each stage of life.

We also live in the communities we serve.
This matters to us.
We invest locally by offering sponsorships, donations, and scholarships, and through volunteerism.
We connect with groups looking to improve overall financial literacy by providing presentations and tailoring them for educational opportunities - for families, schools, youth groups - you name it.
We are proud to serve more than 27,000 members and have reached over $2.5 billion in assets.

We were named one of Saskatchewan's Top Employers for the 7th consecutive year.
This reflects our workplace culture and commitment to building relationships beyond banking with our members, and our team.

Synergy operates on the lands referred to as Treaty 6 Territory, which encompasses the unceded lands of Indigenous Nations and Peoples, including the Plains Cree, Woodland Cree, Saulteaux, Nakota, Dene, and Metis.
Inclusive of Saskatoon, Lloydminster, Kindersley, Macklin, Denzil, Lashburn, Marshall, Maidstone, Neilburg, Marsden, St.
Walburg and Paradise Hill.

We thank all applicants in advance for their interest.
Only those under consideration will be contacted.
The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.

Synergy Credit Union aspires to have a workforce that is representative of the diversity of our country and encourages applications from everyone.

Find out more about us! ***/user/SynergyCreditUnion

synergycu.ca