Branch Manager, Personal Insurance

Brokerlink Inc
CA - Ontario - Guelph
January 2, 2025
Financial

Job Category: Personal and Commercial Insurance

Requisition Number: BRANC005874

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Posted: December 18, 2024
Full-Time

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Being a part of BrokerLink means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence, and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment.

We are looking for a Branch Manager, Personal Insurance to join BrokerLink and work out of our Guelph office in our Southern Ontario Region, on a Permanent FT Basis.

What the Role Entails:

Build and lead a highly engaged team.
Drive growth and deliver exceptional customer experience.
Work with your management team and peers to develop business strategies that deliver outperformance.
Implement and execute plans by leveraging your team's talents and skills through regional collaboration.
Contribute to driving growth and brand awareness in your Territory by planning and driving marketing initiatives.
Accountable for overall recruiting and staffing of your team.
Responsible for managing, coaching, and developing your team, including conducting regular one-on-one meetings with direct reports.
Build and execute Engagement Action Plans, motivating staff to participate in company objectives.
Ensure that quality of service meets expected standards.
Examine customer experience and implement tools and programs to enhance it.
Analyze and resolve service and sales problems and follow up with clients on escalated issues as required.
Develop and maintain strong working relationships with our key insurer partners.
Assist in preparing and monitoring all branch-level operating and expense budgets.

The Successful candidate will have:

Leadership and management experience in insurance brokerage operations.
Strong track record of leading highly engaged teams across multiple locations.
Experience leading in a hybrid environment.
Understanding of the needs of the customer (internal and external).
Strong communication and negotiation skills.
Strong team player and collaborator.
College or university degree in a related area or commensurate work experience.
Experience managing projects or initiatives with multiple stakeholders.
Analytical and problem-solving abilities; develops optimal solutions that maximize organizational performance.
Required to travel within the Region as needed.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!

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Read the full job description and apply online on the recuiter's web-site

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