Manager of Child Care Programs

The YMCA Southwestern New Brunswick is working hard to address the critical issues facing the region; the health crisis, population decline, youth outmigration, and child poverty. At the Y, we are striving to build a diverse and inclusive community where each person is valued for the unique perspectives and contributions they bring.

The Y offers a diverse set of programs at 19 locations in the city and surrounding municipalities. We are a community of 450 employees and 500 volunteers. If you don't have a Y story yet-now is your opportunity to get involved. We invite you to come see what the power of belonging can do for you, your career, and your community.

The Opportunity:

As the Manager of Child Care and After School Programs, your role is to oversee 3+ Child Care and After School Programs, lead and motivate staff, manage organizational change, maintain budgets, and stay current with child care-related legislative changes. You'll need a strong working knowledge of the child care sector and coaching and developing people. Knowledge of non-profit organizations is a valuable asset. You'll also be responsible for establishing and nurturing strong community relationships while ensuring the YMCA mission and values are upheld.

Responsibilities:

Strategic Leadership:

• Provide input and achieve the YMCA's strategic goals through participation on the Child Care and After School team and through the effective performance management of all department staff and volunteers.
• Work closely with local school boards and regional and municipal governments to meet the child care needs of the community.

Human Resources:

• Supervision and hiring of all staff in your area of responsibility. This will include a personal development plan for each as well as a performance evaluation annually. Regular meetings and coaching will be a major focus to ensure effective service delivery and quality programs.
• Provide guidance and support to all department staff and volunteers through leadership, coaching, and positive role modeling.
• Your dedication to continuous professional development is vital, focusing on coaching and staff development.
• Research, develop, and implement regular staff/volunteer training opportunities as it relates to specific subject matter as well as delivering the Y mission.
• Ensure that staff is held accountable to the delivery of the high-quality services through excellent relationships with clientele.
• Ensure effective staff scheduling and on-call rosters in all areas to complement effective and safe operations.

Financial and Resource Management:

• Develop new program initiatives as identified by focus groups, trends, member feedback, and departmental input.
• Work with the Child Care and After School supervisory team to increase the scope of child care operations by identifying opportunities for growth and expansion.
• Oversee budget and ensure targets are met for all programs. This includes monthly monitoring of the yearly budget against actuals, as well as submission of projections as requested by the finance department.
• Ensure accounts receivables are kept current and collections policies followed.

Philanthropy, Community Relations, Promotion, and Marketing:

• Oversee a marketing plan for all Child Care programs which correlates to the approved strategic plan and encompasses the overall mission, values, and guiding principles of the Y and implemented in a logical fashion. This involves working with all departments to develop a cohesive and effective plan.

Program Quality and Delivery:

• Responsible for ensuring proper requirements are met for all provincially licensed Centres and programs and standards are met and/or exceeded.
• Ensure alignment with YMCA Standards and program frameworks such as YMCA Playing To Learn, YMCA A Place To Connect, and SAM.
• Closely monitor and evaluate program quality indicators and develop and implement strategies for improvement through monthly site assessments.

Facility Management - Cleaning, Maintenance, and Renewal:

• Responsible for overseeing facility cleaning, maintenance, and renewal strategy for related facilities that ensure clean and well-maintained environments for participants, employees, volunteers, and the general public regardless of location or age of infrastructure.
• Responsible for making recommendations for future capital purchases affecting the department.
• Provide leadership and strategic vision to facility management including health and safety to meet the needs of the facilities, the contracted partners, and programs in accordance with the YMCA quality service standards.

Other Duties:

• Any other tasks as required.

Skills and Qualifications:

• College Diploma or University degree in Early Childhood Education.
• A minimum of 3 years experience in a Supervisory role.
• Advanced computer skills utilizing Microsoft applications and operating systems.
• Proven experience managing annual operating and capital budgets.
• Excellent problem-solving skills and conflict resolution abilities.
• Ability to plan and execute strategic goals and outcomes.
• Proven philanthropic experience.
• Employment is contingent on having a clean Criminal Record Check with Vulnerable Sector Search along with clearance from the Department of Social Development.

What We Offer:

• YMCA membership.
• In-house training and professional development opportunities.
• Uniform and uniform allowance.
• Personal "Y Day".
• Competitive compensation package, including benefits and pension plan.
• Opportunities for career growth.
• Opportunities for cross-training across departments.
• Paid job-related certifications (i.e. First aid/CPR).

We ask qualified applicants to submit their cover letters and resumes. The YMCA Southwestern New Brunswick appreciates the interest of all applicants; however, only those selected for interviews will be contacted.