At CWB , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by: Putting people first and building relationships with intention
Seeking out and embracing new ideas
Believing that how we do things is as important as what we do
Business Coordinator
Role specifications
Everyday flexibility. Hybrid work environments. On-site requirements.
For additional information, please contact the recruiter for a complete job description.
The opportunity
The Business Coordinator provides outstanding customer service through the development of relationships and delivery of administrative support by preparing, auditing, and processing lease documentation.
Communicate. Coordinate. Action. Repeat! Enter credit applications, ensuring data integrity and service level agreements are met
Engage & interact directly with Vendors, Lessees and Account Managers to provide timely support and exceptional customer service while uncovering needs, countering, overcoming obstacles, providing quotes & communicating credit decisions
Coordinate, prepare, audit, and distribute accurate lease documentation
Ensure timely follow-up by obtaining required documentation
Conduct audits prior to funding leasing documentation, confirming all applicable standards and policies apply
Enter information into various systems, ensuring accuracy with strong attention to detail
Proactively & effectively resolve all customer inquiries while creating an unrivalled customer experience
Foundational knowledge and experience to grow from. Post-secondary education in Business Administration with a focus in Finance and 2 years experience in a dedicated administrative role - or equivalent/relevant training and experience.
Intermediate skill level in MS Office and ability to learn other credit and/or sales applications and programs
Bilingual in French & English is considered an asset.
Skills and competencies that will take you further.
Analytical. Superior communication. Customer centric focus. Agile. Strong analytical skills, keen attention to detail and proven experience maintaining accurate documentation
Capability to think proactively & act efficiently while providing logical solutions
Service oriented skills with the highly developed ability to build relationships at all levels of the organization
Excellent communication, interpersonal and organizational skills
Ability to work effectively independently and collaboratively in a team environment
Demonstrated ability to learn quickly
Willingness to be flexible and adaptable to changing priorities
Why work with us?
Your success is our obsession! And our award-winning culture & benefits back it up.
Proudly recognized by Great Place to Work® in 2023 as one of Canada's top 50 Best Workplaces & recipient of Waterstone Human Capital's Most Admired Corporate Culture 2023.
Wellness matters . We offer an award-winning benefits package that includes: Hybrid work environments
Everyday flexibility
Generous company-funded health coverage
Health care spending account
A flexible wellness program
generous time-away options to unplug, rest & recover
Career development. We commit to our employees' development and help them reach their professional goals with: Organization wide coaching services
Mentorship
Education support & training programs
Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.
• LI-SA1
IND-SA
As an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require accommodation during any part of the recruitment or selection process, please reach out.
Closing Date:
• Position closes at 12:01am on the close date identified below.
01/21/2025
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