Senior GTM Program Specialist

Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are seeking a Sr. GTM Program Specialist to join our Revenue Operations department.

What your team does:

At Clio, the GTM Programs Team spearheads high-impact, cross-functional initiatives that catalyze revenue growth and strategic alignment across the organization. With high visibility across all departments at Clio, this team collaborates closely with Clio's executive and senior leadership, contributing significantly to scaling Clio's business.

Who you are:

You have a 'can do' attitude and work with a high degree of integrity and accountability. You are results-oriented, leveraging metrics to make strategic decisions. You excel in dynamic environments, adept at navigating uncertainty and transforming complex challenges into actionable solutions.

What you'll work on:

This role demands a strategic thinker and effective executor capable of transforming ideas into impactful actions that drive business value. As a GTM Program Specialist, you'll enjoy high visibility across functions and the unique opportunity to collaborate with Clio's executive team to elevate our company to new heights.

• Program Planning:
  Identify critical business needs, scope out requirements, and meticulously plan the execution of GTM programs alongside cross-functional teams in Sales, Marketing, CS, Finance, and Product, ensuring alignment with our overarching strategic objectives.

• Cross-functional Leadership:
  Build partnerships across the organization and work across all teams and levels to build alignment, gain buy-in, and drive decision-making. Your ability to clarify complex concepts and communicate effectively at all organizational levels will be key to our success.

• Problem Solving:
  Tackle challenges head-on by breaking down complex problems into manageable pieces and engaging the right stakeholders to find solutions, ensuring smooth program execution.

• Program Execution:
  Lead with agility and proactive engagement, managing stakeholder dependencies and risks to deliver GTM programs on time and with excellence.

• Storytelling & Presentation:
  Develop and convey compelling narratives that resonate with the C-Team and other stakeholders, articulating the value and progress of GTM strategies clearly and persuasively.

• Addressing Ambiguity:
  Navigate and resolve ambiguous situations with adaptability and proactive problem-solving, thriving in dynamic and uncertain environments.

• Adaptability:
  Display a keen ability to focus on granular details when necessary, while also stepping back to assess the broader strategic context, ensuring decisions are well-informed and impactful.

• Analysis & Decision Making:
  Utilize analytical skills to extract meaningful insights and trends, providing actionable recommendations that enhance data-driven decision-making within our GTM strategies.

What you bring:

• 5+ years of relevant experience in Management Consulting, Program Management, Revenue Operations, Business Operations, or related experience.

• Strong problem-solving and critical-thinking abilities; comfortable navigating ambiguity and solving complex challenges.

• Excellent communication and presentation skills across all levels of the organization to clearly articulate program objectives, goals, and progress to leadership.

• Ability to cut through the noise, ask targeted questions, learn quickly, and adapt to new and changing environments.

• Proactive mindset, constantly thinking outside the box to employ creative solutions where appropriate.

• Meticulous organization, high standards of accuracy, and strong attention to detail.

What you will find here:

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance.

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day.

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit.

• RRSP matching and RESP contribution.

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.

The full salary range
• for this role is $97,700 to $115,000 to $132,300 CAD. Please note there are a separate set of salary bands for other regions based on local currency.

• We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility:

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers