Sales Operations Specialist

Origin Sustainables
CA - British Columbia - British Columbia
January 31, 2025

Job Title: Sales Operations Specialist

Location: Vancouver (Office)

About Origin Sustainables:

Origin Sustainables is a leader in sustainable foodservice packaging, providing tailored supply chain solutions to national restaurant chains and distributors. With over 35 years of experience, we are committed to enhancing our clients' brands and supporting their growth through sustainable packaging, delivering unmatched clarity, confidence, and convenience.

Position Overview:

We are looking for a data-driven and analytical Sales Operations Specialist to join our growing company. This role is critical in optimizing sales processes, analyzing data, managing inventory and supply chain coordination, and ensuring the seamless implementation of solutions for our national restaurant chain clients. The ideal candidate will thrive in a dynamic, fast-paced environment and work closely with cross-functional teams and external logistics and distribution partners to drive success.

Key Responsibilities:

Client Onboarding & Implementation:

Lead the onboarding and implementation process for national QSR accounts.
Ensure smooth transitions and seamless project execution through effective collaboration.

Inventory & Supply Chain Coordination:

Partner with suppliers and logistics teams to manage inventory levels and meet client packaging needs.
Monitor changes in costs (FOB, freight, storage) and ensure timely updates to stakeholders.

CRM & System Management:

Maintain accurate and up-to-date client information in the CRM system (NetSuite).
Ensure seamless communication and planning through organized data management.

Customer Communication:

Provide clear and timely updates to clients regarding order status, shipment tracking, and project timelines.
Act as a key point of contact for customer inquiries and updates.

Proposal & Project Support:

Support the preparation of client proposals, quotes, and RFQs.
Assist the National Account Manager with project-based tasks, such as presentations and client pitches.

Cross-Department Collaboration:

Work closely with teams across the organization to align goals and ensure the successful execution of strategies.

Sales Process Optimization:

Analyze and streamline sales processes to improve efficiency.
Develop tools and reports to enhance sales performance and eliminate bottlenecks.

Data Analysis & Reporting:

Gather and analyze sales data to support decision-making, performance tracking, and trend identification.
Provide weekly, monthly, and quarterly reports on metrics such as sales growth, account retention, and inventory levels.

Qualifications:

Must be a permanent resident or a Canadian citizen
Bachelor's degree in Business Administration, Sales, Operations, or a related field.
3+ years of experience in sales, operations, project management, business analyst, or a related role.
Strong collaboration, organization, and coordination skills
Excellent communication and customer service skills.
Strong quantitative and analytical skills
Proficiency with CRM systems (e.g., Salesforce, NetSuite) and intermediate Excel skills.
Ability to work independently in a fast-paced, high-growth environment.

Additional Benefits:

Comprehensive benefits package including dental care, extended health care, and life insurance.
4 weeks PTO (3 weeks vacation + 5 personal days).
Support for additional training.
Flat organizational structure with direct access to management.
Casual dress code.

The above is intended to describe the general requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The omission of specific duties does not exclude them from the position.

Read the full job description and apply online on the recuiter's web-site

Related Job Postings

Benefits Representative - Full-Time - Remote

InsureMatch Staffing

CA - BC - BC - Clearwater
January 27, 2025

Globe Life American Income Division (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing clients with the best products and services available. This is an opportunity to get a foot in the door...

Find Jobs Hiring Now Near You!

Get Jobilize Job Search Mobile App Now