• Full Time Position
• Guaranteed base earnings attractive commission
• Paths for career progression with a trusted national brand Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space. The Harvey Norman Ballarat Technology & Entertainment Team is seeking a passionate, customer service focused Technician to join them in delivering Great Service, Always to their customers. As a Technician, you have an understanding of PC's, softwares and related peripherals to find the best outcome for our customers. To be successful you must:
• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment What we require:
• Experience in (or ability to work in) a customer focused, successful retail business
• A high level of Technology and Entertainment product knowledge to support customer queries
• Technical knowledge of related peripherals such as digital cameras, printers, networking and Software programs
• Knowledge of Apple products is highly desirable
• Ability to service your customers while managing work tasks around their needs
• Going above and beyond to provide exceptional customer focused problem solving
• Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
• Passion to exceed individual and store sales targets
• Flexibility across retail trading hours including weekends, public holidays and late night trades What we offer:
• Generous staff discounts
• Fantastic incentive based promotions
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment If this role exhilarates your passion for a new opportunity then please submit your application for consideration.
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