Senior Business Analyst Flexible

At Telstra Health, we combine technology and innovation to bring big, scalable solutions to life so our healthcare heroes can continue making patients happier and healthier.
Digital technology in healthcare has only begun - there's so much room for innovation and you can be an early change maker in this industry!

What's the opportunity?

In this role, you will be responsible for analysing business processes, identifying areas for improvement, designing and documenting solutions that align with organisational objectives.
You will collaborate with stakeholders across various departments to gather requirements, document business needs, and translate them into functional specifications for development teams.
Additionally, you will leverage your expertise in data analysis to provide insights and recommendations that drive strategic decision-making.

Key accountabilities:

• Requirement Gathering and Analysis - Collaborate with stakeholders to elicit, analyse, and document business requirements (e.g.
  user stories) and related acceptance criteria for functional and non-functional requirements.
  
• Solution Design and Documentation - Design innovative solutions that address business challenges and enhance operational efficiency.
  Create detailed functional specifications, including system workflows, future state processes, data models, and interface designs.
  
• Stakeholder Management - Act as a liaison between business users and technical teams, facilitating communication and managing expectations.
  Present findings, recommendations, and project updates to executive leadership and project sponsors.
  
• Data Analysis and Insights - Analyse data to identify trends, patterns, and opportunities for improvement.
  Drive continuous improvement initiatives to enhance business processes and systems.
  
• Mentor junior team members in Business Analyst techniques and methodologies.
  
• Participate in the identification, documentation, resolution, and escalation of delivery issues, dependencies, risks, and decisions.
  

We are looking for:

• 5+ years of experience as a Business Analyst, with a focus on enterprise-level projects in medium to large scale organisations across different industry verticals.
  
• Proficient in the use of JIRA, Confluence, Mural, and LucidChart, as well as analysis tools and techniques, such as Excel and BI platforms.
  
• Experience in system/application enabled business process change.
  
• Systems analysis and/or business process analysis experience in at least 2 organisational-wide business change projects.
  
• Experience in process modelling, data modelling, and Use Case development.
  
• Experience in documenting elicitation findings into Business Requirements (Functional and Non-Functional) in User Story format including Acceptance Criteria.
  
• Strong analytical skills with the ability to translate business needs into actionable requirements.
  
• Previous experience working in constantly changing and dynamic environments with the ability to pivot or manage pieces of work in parallel if needed.
  

What are some of the benefits of the business?

• We believe that flexibility is not a 'perk', it's how we have always worked! We celebrate that flexibility looks different for each of us and support your work-life harmony.
  
• Join us if you find change, a fast-paced environment, and even some ambiguity thrilling! Our entrepreneurial spirit and genuine desire to make a difference is one of a kind and the work we do is not only meaningful but also exciting and new!
• Holding on to good talent is important to us.
  We support our exceptional people to forge career paths internally.
  Our People Leaders are committed to continuously enhancing their team members, celebrating successes, and identifying growth opportunities.
  

And it doesn't stop there…

• A free Telstra mobile and plan for eligible employees.
  
• 30% discount on various Telstra products and services.
  
• 16 weeks paid gender-equal parental leave, and cultural, family and domestic violence leave, as well as the option to purchase additional leave.
  
• Career break and study assistance.
  
• Ongoing development through various learning programs, access to O'Reilly and LinkedIn Learning, and much more.
  
• Free 24/7 professional and confidential support for you and your family.
  
• Employee rewards program that includes discounts on shopping, electronics, gym memberships, movie tickets, health insurance, and more.
  

We are passionate about creating an inclusive and supportive environment.
We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those with caring responsibilities and living with disability to apply.

Even if you don't check every box above, we encourage you to apply today or get in touch with us at .

We are a Circle Back Initiative Employer.
We commit to respond to every applicant, and you will hear back from us soon.

Learn more about how Telstra Health is improving lives through digitally-enabled care here .