VIP Waitress

Bachelor of Hotel Management(Hotel Management)NationalityAny NationalityVacancy1 Vacancy What We re Looking For Previous experience of 1-2 years in a LuxuryHotel environment as a VIP Waitress is a plus.
Professional,Insta-Worthy Appearance, always adhering to FIVE s Grooming Standards andmaintaining a polished, FIVE-Styled demeanour.
Flexibility to work avariety of shifts, including weekends and holidays, based on the requirementsof the Hotel.
AWelcoming and Enthusiastic Energy that sets the tone for a Sensational GuestExperience.
An elevated and energetic Conversationalist,engaging Guests with lively discussions.
A Proactive Nature, coupled with a meticulousEye for Detail, ensuring every aspect of the Operation is curated toperfection.
Excellent communication and interpersonalskills, leveraging strong verbal and written skillsto engage effectively with Guests, FIVE Tribe Members, and stakeholders.
Findscreative solutions and take ownership of all duties and tasks assigned, whileensuring an unparalleled Journey at FIVE.
Skillsin Improving Customer Satisfaction and Driving Profitability, showcasing acommitment to Industry-Leading Standards.
FIVE-Styled Visionary thinking by findingcreative solutions, while taking Ownership for all duties and tasks assigned.
Impeccable communication skills, both verbaland written, with fluency in English (additional languages are a plus).
A hands-on attitude, fuelled by a Can-Do!Spirit.
KeyResponsibilities Greets VIP Guests upon Arrival with a Warm FIVE-StyledWelcome, ensuring their Journey at FIVE is sensational.
Proactively acknowledges and Remembers Guest Preferences,maintaining meticulous Guest History records to curate unparalleled,FIVE-Styled Service.
Takes and delivers Food and Beverage Orders accuratelyand efficiently, ensuring special Dietary Requirements and Preferences areconsidered.
Presents menus and makes knowledgeable Recommendationsbased on the Guests Preferences and the availability of ingredients.
Demonstrates an Unwavering Commitment to upholding FIVE'sFirst-in-Class Standards, providing personalised Service to Guests at alltimes.
Ensures a Seamless Dining Experience for VIP Guests,Anticipating their Needs, and Fulfilling Special Requests.
Exhibits an exceptional understanding of FIVE's diversedestinations, concepts, menus, events, and bespoke offerings, enablingFIVE-Star Guest Assistance at every touchpoint.
Assumes Ownership of Guest Concerns and Requests,displaying top-notch Responsiveness to Exceeding Expectations, whilstescalating relevant concerns to the Head of Department.
Efficiently Processes Billing and Payments while adheringto FIVE s industry-leading Control Procedures.
Contributes to a Luxurious Dining Experience by workingCollaboratively with the Food and Beverage Team to maximise Guest Satisfaction,ensuring next-level Service.
Assists in the lavish Table Setup and helps maintain theDining Destination s overall Cleanliness and Atmosphere.
Exemplifies the Highest Standards of Hygiene and Safety,including adhering to proper handling of utensils, equipment, and best-in-classCleaning Procedures.
Utilises remarkable Sales Techniques to upsell andpromote bespoke Services, lavish Concepts, and exclusive Special Promotions toElevate the Guest Experience and foster Revenue Growth.
Plays a Pivotal Role in the preparation, setup, andbreakdown of breath-taking Events, Parties, and exclusive Extravaganzas.
Embodies a Visionary Mindset that continuously Disruptsand Breaks Boundaries.
Attends regular Team Meetings and ongoing bespokeTraining Sessions to improve Product Knowledge and Service Skills.
Becomes an invaluable member of the FIVE Tribe, fosteringa buzzing atmosphere while Celebrating FIVE s delicious Culinary Masterpieces,Creative Concoctions and Insta-Famous Tunes.
Contributes to the signature behind-the-scenes 'Vibe atFIVE,' playing a vital role in the success of FIVE s award-winning initiatives.
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