Annual Maintenance Contract for MEP & Housekeeping 01Jan 2025 -31 Dec 2027 Indigo Tower

MEP Manpower details:

• Supervisor 1 12x6
• Electrician 1 12x6
• AC Technician 1 12x6
• Plumber 1 12x6
• Civil Technician 0. 25 12x6
• Electrician Reliver 0. 30 12x6
• Engineering Tools & Accessories 1 lot
• Spares and consumables 01 lot
• PPE safety 01 lot

Cleaning Manpower Details:

• HK Attendant Male (Day) 12x6 03 nos
• HK Attendant Female (Day) 12x7 01 nos
• Housekeeping Attendant Male (Night) 12x6 01 nos
• HK Supervisor (Day) 12x6 01 nos

Accommodation:

• Accommodation for the technician and cleaners will not be provided in the building.

Consumables and Spare parts:

• Partial-Comprehensive
• PPM & Hygiene consumables included
• Monthly spare parts threshold of AED 1350. 00 (Excluding VAT) per Month, rest shall be provided at cost plus 10% and repairs cost plus 10%.
• Maintain a reasonable inventory of essential spare parts for maintenance and services falling within the scope of services.

Responsibilities and Duties of Cleaning Personnel:

• Display a proper understanding of cleaning procedures and methodologies.
• Be trained in basic health and safety measures appropriate to the work undertaken.
• Maintain good personnel hygiene, being well-groomed with a neat and tidy appearance.
• Be polite and courteous always.
• Work according to the schedules assigned to him/her.
• Report any observed faults e. g. water pipe leaking, bulbs fused, switch not functioning.
• Report any major incidents/accidents to his immediate supervisor.
• Hand over any items of lost or unclaimed property to the concerned authorities.
• Clean all equipment and materials after use.
• Store equipment and materials safely in the proper manner and location.
• Use proper safety signs to highlight risks (e. g. risk of slipping) during cleaning operations.

The Scope of Services includes the cost of cleaning materials and housekeeping consumables, equipment and machinery, training personnel, uniforms, and accessories, the contribution of all concerned regulatory authorities, and supervision and administrative expenses.

The material inventory including its storage and usage details is to be maintained.

Collection and disposal of all wet and dry wastes/garbage (excepting the wastes generated by the contractors carrying out an interior fit-out works for the apartments) generated from cleaning the Building as frequently as necessary including handling, storage, and disposal as per the regulations of the concerned statutory authorities.

Cleaning of fittings and fixtures including luminaries, handrails, special features, signage and graphics, waste bins, cigarette disposal units, potted plants, if any.

Scope of Cleaning Services:

Frequency - Daily

• Sweep and mop hard floors throughout the building.
• Reception area glass doors cleaned to remove finger marks, including frames.
• Remove and clean all mats in recessed positions and vacuum under the same.
• Sweep/vacuum and dust elevators, polish stainless steel trim and other cladding, clean mirrors.
• Dust all furniture, fixtures, and fittings including counter surface and worktops.
• Empty and clean ashtrays in public areas.
• Empty and clean waste bins and take litter to the disposal point.
• Handpick rubbish and check that fire stairs are clear of debris.
• Clear all garbage rooms twice a day and ensure The garbage chute is clear.
• Clean and disinfect garbage rooms.
• Disinfect garbage chute using installed equipment.
• Handpick rubbish from car park areas and pavement immediately surrounding the building.
• Elevator spot cleaning including frames and doors.
• Staircase cleaning - Door and frame, Handrailing, Inside staircase, Fixtures (alarm pull, signage).
• Swimming pool - Check and replace the liner.

Frequency - Weekly

• Wipe down doors and other surfaces where dirt is apparent.
• Dust down marble walls throughout the building.
• Sweep and mop staircases and dust down balustrades/handrails.
• Sweep car parks.

Frequency - Monthly

• Floors and stairs to be washed, scrubbed, and polished or machine buffed as required.
• Dust pictures, mirrors, and any wall hangings, clean glass.
• Wash all window frames, vacuum slides where necessary.
• Dust all grills, blinds, and lights.
• Sponge down and polish countertops and fronts as required.
• Clean all high-level ledges, cornices, tops of tall furniture.

Scope of Work - MEP Maintenance:

Facility Supervisor:

• Implement regular inspection in all facilities areas within the building to ensure activities are conducted safely and appropriately.
• Execute operations and secure facilities at mentioned times and check for safety and maintenance concerns.
• Convey maintenance, custodial and security issues to apt the building staff/security personnel.
• Ensure to enforce and comply with all established policies and procedures.
• Perform daily management and operation of the building facility within Guidelines.
• Maintain facility and records to ensure compliance with company standards and all federal, state, and local regulatory agencies.
• Guide and supervise tradesmen during installations, repairs, or maintenance (electricians, plumbers, etc. ).
• Inspect and maintain building systems (MEP, HVAC, Specialized systems, etc. ).
• Ensure adherence to quality standards and health and safety regulations.
• Scheduled Maintenance (PPM calendar) of MEP & all specialized systems and coordinate with service contractors to ensure the services are carried out as per contract.
• Maintain a record of maintenance, repairs, and services of all building assets.
• Ensure inventory/consumables are always available for soft and hard services.
• Record utility meter reading, keep track of bills, escalate to OA manager on abnormalities, and take necessary remedial action to take control of the utility's consumptions in the building common areas.
• Explain standard building operation procedures to the residents and extend assistance if required.
• Identification of breakdown complaints and arrest the emergency.
• And all other responsibilities that may arise in due course as deemed by the building management.
• Reporting - will prepare a monthly report on its operation and incidents in the tower with all necessary LOGs and will be submitted on a monthly basis.

Maintenance Strategies:

Corrective / Breakdown maintenance

• Maintenance shall be carried out following detection of an anomaly and aimed at restoring normal operating conditions.

Planned Preventive maintenance

• Maintenance shall be carried out at predetermined intervals or according to prescribed criteria, aimed at reducing the failure risk or performance degradation of the equipment.
• The maintenance cycles must be planned according to the need thus the incidence of operating faults is reduced.
• Risk-based maintenance
• Maintenance.