Key Account Manager

Company Description

Statistics show that women and underrepresented groups tend to apply to jobs only if they meet 100% of the qualifications. Sobi encourages you to change that statistic and apply. Rarely do candidates meet 100% of the qualifications. We look forward to your application!

At Sobi, each person brings their unique talents to work as a team and make a difference. We are dedicated to developing and delivering innovative therapies to improve the lives of people who live with a rare disease. Our edge comes from our team of people and our commitment to patients.

Here at Sobi, our mission and culture get us excited to come to work every day, but here are a few more reasons to join our team:

• Competitive compensation for your work
• Emphasis on work/life balance
• Collaborative and team-oriented environment
• Opportunities for professional growth
• Diversity and Inclusion
• Making a positive impact to help ultra-rare disease patients who are in need of life saving treatments

The right candidate will be responsible for:

• Communicate to HCPs Disease state knowledge and awareness
• Act as credible field-based reference in order to effectively introduce and build product and disease awareness
• Key Account Manager (KAM) will partner with and ensure the long-term success of customers.
• KAM will be responsible for developing long-term relationships with a portfolio of assigned customers/accounts including Physicians & Payors, connecting with key business executives and stakeholders.
• Assists in the identification and resolution of issues and opportunities, and communicates proactively to sales and marketing management
• KAM should be focused on a customer centricity approach, being able to deliver the best value proposition for each customer and be able to identify key business questions and define priorities from each account, through the development of account plans.
• KAM should be able to design and implement specific projects at account level and interact with hospital Pharmacies, purchasing departments and management boards.
• Analyse performance for all products in the portfolio, identify growth opportunities and provide solutions to management to face all challenges
• Provide, update, and analyse data related to Sobi portfolio in all accounts at area level such as monthly consumption, forecasted orders, phasing of orders, stocks, etc
• Assure that Sobi products are used in the most effective and efficacious manner
• Liaise with cross functions to develop tactical plans for scaling up products' access and ensure products' availability
• Liaise with HCPs in order to conduct scientific exchange and support earlier patient identification
• Provide support for evidence-based treatment protocols and pathways
• Identify customers and manage sales promotion of assigned registered products to the target doctors to achieve monthly, quarterly, and annual targets in line with company strategy
• Conduct regular visits and participate in symposiums, congresses, and meetings in order to increase market presence for the company products
• Carry out business related actions in line with the industry code of ethics and in compliance with company policies and procedures
• Develop weekly and monthly visit plans in consultation with the line manager and in compliance with internal sales systems and procedures
• Maintain and update product and competition knowledge to represent Sobi as the leader in rare disease area
• Implement ongoing targeting and profiling of customers
• Liaise with key opinion leaders, get market feedback, and report any relevant information to line manager in line with company procedures and best practice
• Proper reporting and monitoring competition activities & market dynamics
• Enrich continuous collaboration & alignment with Cross-functions in all activities
• Proper planning & time management and high sense of urgency & fast execution of the assigned tasks in our daily work.
• Making decisions in the proper time and taking the lead in initiating the efficient action Plans whenever needed.
• Monthly, Quarterly, and annual sales targets
• Area coverage and calls frequency in Veeva CRM
• Quality of sales calls
• Achieve high level of accuracy in completing the work-frame templates (Stock and Consumption, Pending PO & quotations, Pts Tracker, Pts & Formulary addition status, Enlisting plan, Weekly plan & feedback, Contact lists and Travel plan)
• High performance in Medical Background including diseases and products knowledge.

Education/Learning Experience

Bachelor's degree in a Medical field (Pharmacy, Medicine)

Work Experience

• Experience within Abudhabi, UAE
• Minimum 2 years in Sales in Pharmaceutical Industry within assigned geographical area of responsibility
• Experience in rare diseases field, Hematology, Nephrology, Oncology preferred.

Skills/Knowledge

• Microsoft office (Excel, PowerPoint & Word…etc. )
• Ability to Manage diversified portfolio and business complexity.
• Proven track record of achievements & demonstrated ability to consistently meet and exceed sales Budget.
• Knowledge of the local health systems and decision making processes

Personal Attributes

Demonstration of Sobi values (Care, Ownership, Urgency, Partnership, Ambition)

Languages

Fluency in written and spoken English & Arabic

Critical competencies:

• Communication skills
• Negotiation skills
• Analytical skills
• Business acumen
• Scientific acumen
• Interpersonal skills
• Teamwork
• Independence and initiative

Based in :

• Al Ain, UAE.

All Sobi employees need to demonstrate behaviors in line with Sobi's core values: Care, Ambition, Urgency, Ownership and Partnership. Are you ready to be on the Sobi team? Come join a culture that empowers every person to be the person that makes a difference for rare disease.

Why Join Us?

We are a global company with over 1,700 employees in more than 30 countries and are committed to the societies where we operate. With a deeply skilled management team directing our day-to-day wins, and a Board with a stellar track record, we're ready to take on the world's diseases, ailments and adversity. Our people believe they have the power to make a positive impact in others' lives because that's exactly what we do here. If you're seeking a career that taps into your talents in a way that makes the world a better, healthier place, we just may have a job for you.

We know our employees are our most valuable asset, and our culture conveys that. We offer a competitive benefits package, to support the health and happiness of our staff.

Sobi Culture

At Sobi, we refuse to accept the status quo. This is because we have witnessed first-hand the challenges facing those affected by rare diseases, and have used this knowledge to shape.