• Card 27 / 284: Marnie's ad hoc group, tasked with analyzing the surprising rise in absenteeism at their company, encounters a number of conflicts among group members as they try to interpret the data they have received. Joe feels that they should focus on categories of workers, like experienced or inexperienced, but Keiko argues that correlating age or life-stage with the absentee rate will be more useful. Where in Dewey's seven-step sequence is Marnie's group at this point?
    A) They are defining the problem.
    B) They are analyzing the problem.
    C) They are establishing criteria.
    D) They are considering solutions.
    E) They are choosing a solution.

    Answer:
    C) They are establishing criteria.

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Corporate Communication BUS210

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Attribution:  Dr. P. Wynn Norman. Corporate Communication (The Saylor Academy 2014), http://www.saylor.org/courses/bus210/
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