Card 87 / 93: Which of the following are true of users, teams and queues?
A) Queues can only be assigned to users, not to teams.
B) If a user is added to a team, that user will always have more security privileges than before they were on the team.
C) Users from different business units can be added as members to the same team
D) A user may be able to see items in a queue without being able to delete them.

Keyboard Shortcuts