2.2 Evidence for improving first request for service

Addenbrooke, W.M.,&Rathod, N.H.“Relationship Between Waiting Time and Retention in Treatment Amongst SubstanceAbusers”Drug and Alcohol Dependence 26 (1990) 255-64

Alterman, A.I., Bedrick, J., Howden, D.,&Manny, I.“Reducing Waiting Time for Substance Abuse Treatment does not Reduce Attrition.”Journal of Substance Abuse 6 (1994): 325-32.

Benjamin-Bauman, J., Reiss, M.L.,&Bailey, J.S.“Increasing Appointment Keeping by Reducing the Call-Appointment interval.”Journal of Applied Behavior Analysis 17 (1984): 295-301.

Festinger, David S., Lamb, R.J., Kirby, Kimberly C.,&Marlowe, Douglas B.“The Accelerated Intake: A Method for Increasing Initial Attendance to Outpatient CocaineTreatment.”Journal of Applied Behavioral Analysis 29 (1996): 387-9.

Festinger, David S., Lamb, R.J., Marlowe, Douglas B.,&Kirby, Kimberly C.“From Telephone to Office: Intake Attendance as a Function of Appointment Delay.”Addictive Behaviors 27 (2002): 131-7.

Gottheil, E., Sterling,R.C., Weinstein,S.P.“Outreach Engagement Efforts: Are They Worth the Effort.”American Journal of Drug and Alcohol Abuse 23 (1997): 61-6.

Kirby, Kimberly C., Marlowe, Douglas B., Lamb, R.J.,&Platt, Jerome J.“Behavioral Treatments of Cocaine Addiction: Assessing Patient Needs and Improving Treatment Entry andOutcome.”Journal of Drug Issues 27 (1997): 417–31.

Stark, M.J., Campbell, B.K.,&Brinkerhoff, C.V.“Hello, May We Help You? A Study of Attrition Prevention at the Time of the First Phone Contact with Substance-AbusingClients.”Journal of Drug and Alcohol Abuse 16 (1990): 67-76.

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Stasiewicz, Paul R.&Stalker, Robert.“A Comparison of Three‘Interventions’on Pretreatment Dropout Rates in an Outpatient Substance Abuse Clinic.”Addictive Behaviors 24 (1999): 579-82.

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