0.9 Hotel reservations  (Page 5/4)

Section 1: language focus

1. Structures

Expressing the location

The hotel is…

The hotel is situated…

The hotel is located…

The hotel is found…

Expressions of location:

PRACTICE

Describe the locations of some of the hotels in Cantho City.

Ex: The Asia Hotel

The Asia Hotel is centrally located in Cantho City, near the ferry to the

Xom Chai Islet.

• The Hoa Binh Hotel
• The International Hotel
• The Ninh Kieu Hotel
• The Phuong Dong Hotel
• The SaigonCantho Hotel
• The Tay Do Hotel
• The Victoria Hotel

Identifying hotel types for the guest

(a hotel type) would be suitable for (someone).

Ex: A low-end hotel would be suitable for a group of students.

Selecting room types for the guest

(A room type) would be nice for (someone).

Ex:A twin room would be nice for Joan and Sue.

Taking hotel reservations

… would that be …?

Ex: How many nights would that be for?

Expressions of reservations

What language does the receptionist use when he/she does these things?

PRACTICE

Read the conversations. The parts are not in the right order.

1. Write G on the lines where the GUEST is speaking.
2. Write R on the lines where the RECEPTIONIST is speaking.
3. Number the brackets to show the correct order of the parts.
4. Act out the conversations with your partner.

CONVERSATION 1

__________:The fifth of April. Would that be a single room, sir? ( ____ )

__________:We can give you a no-smoking single room at $150 including service and breakfast. Would that be suitable? ( ____ )

__________:That's fine then Mr. Blane. I've made your reservation. ( __ )

__________:Hello, my name is John Blane. I'd like to reserve a room for the fifth of April, please. ( ____ )

__________:Yes, a single room, for no-smokers if possible, one night only. ( ____ )

__________:Yes, that sounds fine. ( ____ )

Conversation 2

__________:The name is King, Conrad King. ( ____ )

__________:For next week, the fifth of September. ( ____ )

__________:Em... two nights. ( ____ )

__________:When would that be for, sir? ( ____ )

__________:Well, that would be fine. ( ____ )

__________:And the name is? ( ____ )

__________:That would be OK. But how much is it? ( ____ )

__________:And how many nights? ( ____ )

__________:I'd like a room for myself, my wife and my young son, please. ( ____ )

__________:Two nights. Let me see. There's no triple room available then, but I can give you a twin room and put an extra bed in it. (____ )