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Characteristics of the Modeling Situation
When one person matches the behavior of another, there are several perspectives on why that matching behavior occurs. Theorists who suggest that matching behavior results from simple imitation don’t allow for any significant psychological changes. Dollard and Miller discussed imitation in their attempts to combine traditional learning theory with a psychodynamic perspective, but they did not advance the theory very far. A more traditional psychodynamic approach describes matching behavior as the result of identification , the concept that an observer connects with a model in some psychological way. However, identification means different things to different theorists, and the term remains somewhat vague. In social learning, as it has been advanced by Bandura, modeling is the term that best describes and, therefore, is used to characterize the psychological processes that underlie matching behavior (Bandura, 1986).
Observational learning through modeling is not merely an alternative to Pavlovian or operant conditioning:
Learning would be exceedingly laborious, not to mention hazardous, if people had to rely solely on the effects of their own actions to inform them what to do. Fortunately, most human behavior is learned observationally through modeling: from observing others one forms an idea of how new behaviors are performed, and on later occasions this coded information serves as a guide for action. (pg. 22; Bandura, 1977)
Individuals differ in the degree to which they can be influenced by models, and not all models are equally effective. According to Bandura, three factors are most influential in terms of the effectiveness of modeling situations: the characteristics of the model, the attributes of the observers, and the consequences of the model’s actions. The most relevant characteristics of an influential model are high status, competence, and power. When observers are unsure about a situation, they rely on cues to indicate what they perceive as evidence of past success by the model. Such cues include general appearance, symbols of socioeconomic success (e.g., a fancy sports car), and signs of expertise (e.g., a doctor’s lab coat). Since those models appear to have been successful themselves, it seems logical that observers might want to imitate their behavior. Individuals who are low in self-esteem, dependent, and who lack confidence are not necessarily more likely to be influenced by models. Bandura proposed that when modeling is used to explicitly develop new competencies, the ones who will benefit most from the situation are those who are more talented and more venturesome (Bandura, 1977).
Despite the potential influence of models, the entire process of observational learning in a social learning environment would probably not be successful if not for four important component processes: attentional processes , retention processes , production (or reproduction) processes , and motivational processes (Bandura, 1977, 1986). The fact that an observer must pay attention to a model might seem obvious, but some models are more likely to attract attention. Individuals are more likely to pay attention to models with whom they associate, even if the association is more cognitive than personal. It is also well-known that people who are admired, such as those who are physically attractive or popular athletes, make for attention-getting models. There are also certain types of media that are very good at getting people’s attention, such as television advertisements (Bandura, 1977, 1986). It is a curious cultural phenomenon that the television advertisements presented during the National Football League’s Super Bowl have become almost as much of the excitement as the game itself (and even more exciting for those who are not football fans)!
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