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8 / 21  According to emergent-norm theory, crowds are:
A  irrational and impulsive
B  often misinterpreted and misdirected
C  able to develop their own definition of the situation
D  prone to criminal behavior

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Source:  OpenStax, Introduction to sociology. OpenStax CNX. Jun 12, 2012 Download for free at https://legacy.cnx.org/content/col11407/1.7
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