Lab Registration Representative

Sonora Quest
US - Wyoming - Sage Clinic 1020 S Cowell St
November 7, 2024

Primary City/State:
Casper, Wyoming

Department Name:
Support Ops-Casper Sage Lab

Work Shift:
Day

Job Category:
Lab

Join our team working in a clinical laboratory and make a positive impact on your local community in this fulltime day position.

POSITION SUMMARY
This position performs registration and ensures information is accurately entered into the laboratory systems to support effective specimen processing, billing and result distribution. Contributes to the effective operation of clerical and customer support functions within the laboratory by verifying patient information ensuring accurate and timely delivery of results and responding to customer inquiries and requests. Requires knowledge of both registration functions and systems as well as basic knowledge of laboratory testing.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.

CORE FUNCTIONS

1. Enters and successfully completes the full registration process, double checks, requisition labeling and scanning. Order follow-up and basic office functions including but not limited to printing labels and maintaining office equipment. Performs additional duties that may include monitoring pending logs, completing critical call verification, resulting and distribution of send-out tests.

2. Focuses on quality by ensuring that all work performed is accurate and complete. Maintains familiarity with departmental procedures. Meets or exceeds department quality performance metrics on all work performed. Reviews quick registrations of others when applicable and verifies patient demographics. Ensures that all reports are accurately scanned into applicable EMR. Performs receptionist and clerical duties as necessary to support operational needs of laboratory departments.

3. Participates in departmental financial monitoring and improvement. Supports waste reduction and expense reduction programs. Assists supervisor and manager in monitoring and controlling expenses throughout the year. May also be assist with new hire training under the direction of the management.

4. Meets departmental standards for productivity as currently defined. Demonstrates a high level of customer service by answering, routing and documenting incoming calls, faxes and emails in an accurate and timely manner. Ensures that pertinent information is shared with physicians, patients, visitors, coworkers and department management. Prioritizes tasks, works under pressure to meet deadlines and to accommodate a fluctuating workload. Maintains adequate level of office supplies and appropriate requisitions- reorders when necessary.

5. Communicates courteously and professionally with internal and external customers. Interacts with co-workers with an emphasis on teamwork and a focus on customer service.

6. Supports and exhibits behaviors consistent with the Company's Mission, Vision and Values. Follows the guidelines of the Code of Conduct.

High school diploma/GED or equivalent working knowledge.

One (1) year experience in customer service and/or financial transactions.

PREFERRED QUALIFICATIONS
Previous laboratory registration and/or billing experience.

Additional related education and/or experience.

EEO Statement:
EEO/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.

Privacy Policy:
Privacy Policy

Read the full job description and apply online on the recuiter's web-site

Related Job Postings

LPN - Licensed Practical Nurse

Cottonwood Healthcare and Rehabilitation Center

US - WY - WY - Bosler
October 22, 2024

Licensed Practical Nurse - LPN - Senior Living CommunityPRN and Weekends • Are you a nurturing soul with a passion for making a positive impact on the lives of our cherished senior residents? If so, we want YOU to be a part of our warm and welcoming family at Cottonwood Healthcare and...

Find Jobs Hiring Now Near You!

Get Jobilize Job Search Mobile App Now