Assistant Manager - Dunkin Donuts

Baskin Robbins
US - West Virginia - Hurricane
January 6, 2025

*Assistant Manager*

Keeping America running is a big deal, and were proud to be Movin and Shakin to fuel the day, every day. At Dunkin, our team members are the ingredients of goodness that make up a team that supports one another and local communities. Join us. Because Dunkin runs on you, and well be running beside you every step of the way. Were All IN.

*MOVIN*

As an Assistant Manager, youll help America Run on Dunkin through the day-to-day operations of our restaurants. You will assist the Restaurant Manager, ensuring that every shift operates smoothly. Youll also assist with local store marketing to achieve sales and profit goals while helping team members through performance and training initiatives.

*CARIN*

We have a fresh brew of benefits perfect for you. Discounted donuts and coffee are only the beginning.

Flexible Schedule

Free Shift Meals*

Best in Class Training & Continuous Learning

Advancement Opportunities

Paid Time Off*

401(k) Retirement Plan*

Medical, Dental and Vision*

Community & Charitable Involvement

*WINNIN*

You have at least six months of retail, restaurant, or hospitality management experience.

You are 18 years of age (or higher, per applicable law).

You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.

Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here.

*Position Title:* Assistant Restaurant Manager

*Franchise Organization/Location:* Little General Network

*Reports To:* Restaurant Manager

*Overview*

An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team.

They performs all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her teamto deliver great friendly guest experiences, operational excellence and forhelping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin standards, franchisee policies and procedures and in compliance withall applicable laws.

*Responsibilities Include:*

Able to perform all responsibilities of restaurant team members

Lead team meetings, along with Restaurant Manager

Oversee Brand Training Programs, schedule, train, validate, certify teamand shift lead staff

Ensure Brand standards, recipes and systems are executed

Create and maintain a guest focused culture in the restaurant

Review guest feedback results and implement action plans to driveimprovement

Communicates restaurant priorities, goals and results to restaurant teammembers

Execute along with RM, new product rollouts including training, marketingand sampling where applicable

Execution of Point of Purchase instore set up per Brand standards

Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws

Control costs to help maximize profitability

Completion of inventory on a periodic basis as determined by Franchisee

Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards

Support RM in assigning staff and deployment

Support to RM in completion of supplier and other vendor orders

Conduct self-assessments and corresponding action plans

Ensure restaurant budget is met as determined by Franchisee

Manages cash over/short in restaurant and ensures team members are following franchisees cash management policies

Engages with Dunkin Brands Field Operations team as appropriate

*Management Responsibilities Include:*

Recruit, hire, onboard and develop restaurant team members

Assist team and shift lead performance appraisal process

Coach restaurant team members to drive sales, improve profitability andguest satisfaction

*Education/Experience:*

Basic computer skills

Fluent in spoken and written English

Basic math and financial management

Previous leadership experience in retail, restaurant or hospitality

*Key Competencies*

Good analytical skills and business acumen

Works well with other in a fun fast paced team environment

Ontime, demonstrates honesty and positive attitude

Willingness to learn and embrace change

Ability to train and develop a team

Guest focused

Time Management

Problem solving

Motivating others

*Physical Demands/Working Conditions:*

Standing on feet

Repetitive motion including bending, stooping and reaching

Lifting packages (if applicable)

Wearing a headset (if applicable)

Working in a small space

_You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees._

Read the full job description and apply online on the recuiter's web-site

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