Retail Pharmacy Technician II Full Time, 1st Shift

Department:

38590 API Waukesha: Store 1160 - Retail Pharmacy

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Monday through Friday 9-6, every other Sat 9-3, holidays on rotating basis at site that are open

Major Responsibilities:

• Acts as a resource for pharmacy technicians and service clerks on all job duties in accordance with performance standards.
• Shows expertise in servicing pharmacy customers including obtaining and recording initial demographic and other required information, data entry of required information into the pharmacy system for record keeping, insurance verification and label generation purposes, and cashiering. Trouble shoots issues in all of these areas.
• Shows expertise in dispensing and delivery of medications. This includes developing competence in the department's use of information systems, technology, and automation use for dispensing, storage of medications and clerical duties.
• Performs extensive insurance and third-party billing functions including data entry of customer demographics and third-party information, obtaining prior authorizations from appropriate third-party carriers, maintaining files of prior authorization, investigating and correcting errors in submission to third parties and handling private insurance, workers compensation, and third-party insurance coverage and prescription-related issues.
• Demonstrates proficiency in clinical support needs such as but not limited to DIR fees.
• If applicable per assigned work location and workflow scope, will promote the sale of and assist customers in the appropriate selection and fitting of diabetic footwear, submit insurance billing (Medicare, Medicaid, and commercial), as well as maintain documentation records.
• If applicable, float technician demonstrates proficiency in pharmacy workflow across multiple Aurora Pharmacy locations.
• Assists in training and shares knowledge with pharmacy team members, residents, and students helping them perform and accomplish their duties and responsibilities according to policy, procedures, and general standards of pharmacy practice.
• Actively supports and participates in department initiatives including performance improvement activities, department committees, and/or shared governance activities.
• Complies with legal, regulatory, and accreditation standards. This includes (but is not limited to) controlled substance procedures and USP requirements.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

• Licensure (IL only): State of Wisconsin (registration):
• Pharmacy Technician or Pharmacy Technician Student; Certification (CPhT) issued by PTCB or ExCPT within two years of hire, or sooner if required by law. Must sit for the certification exam at least one time within the first year of employment.
• Patient facing teammates may be required to have two certifications: Immunization and non-vaccine injectable to be granted from the state of WI or if from out of state, the program is approved by the accreditation council for pharmacy education (ACPE) or by the WI pharmacy examining board.

• High School Graduate.

• Typically requires 1 year of experience in Pharmacy Technician that includes experiences in a retail pharmacy.

• Good mathematical skills
• Attention to details
• Exceptional customer service, communication, organization, problem resolution and process development skills.
• Demonstrated ability to work independently, maintain confidentiality, and take initiative.
• Intermediate computer skills
• If applicable per assigned work location and workflow scope, diabetic shoe fitting certification is required and will be obtained through on the job training.
• Life support training courses may be required dependent on department discretion.

• Ability to stand for long periods of time.
• Ability to walk, lift, squat, bend, twist, crawl, kneel, climb and reach about shoulders throughout the workday.
• Lifts, carries and/or pushes/pulls various items (bags, boxes, carts, etc. ) while utilizing proper technique.
• Ability to deliver medications to via patient preferred mode (bedside, curbside, etc)
• Flexibility to travel amongst Aurora Pharmacy locations
• Must be able to:
• lift up to 35 lbs from floor to chest-level.
• lift and carry up to 35 lbs at waist height a reasonable distance.
• Must be able to:
• push/pull with 30 lbs of force.

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program