Customer Service Order Processing Specialist 2509

HellermannTyton
US - Wisconsin - Milwaukee
January 20, 2025

Customer Service Order Processing Specialist (2509)
7930 N Faulkner Rd, Milwaukee, WI 53224, USA
Req #998
Wednesday, January 8, 2025
Job Summary
Under the direction of the Customer Service Supervisor, the Customer Service Order Processing Specialist position is responsible for processing all Customer Sales Orders. This position requires attention to detail and the ability to work in a fast-paced environment with multiple interruptions. The individual will be responsible for reviewing and accurately entering purchase orders in HellermannTyton's database, working closely with various department to ensure accuracy of purchase orders, availability of product and timely processing. This will be achieved by maintaining HellermannTyton's TS16949/ISO140001/EMS certifications by supporting all corporate policies, procedures, work instructions and required documentation.
Essential Functions:
Accurately enter and process purchase orders in a timely manner
Problem solve by researching within the database, email, internet and appropriate personnel throughout the company
Diligently follow purchase orders through completion, working with appropriate parties to quickly resolve issues that delay timely processing
Possess the flexibility necessary to multi-task in a demanding, fast-paced environment

Other Functions
Assist with answering incoming calls and/or emails in support of Sales, Customers as needed
Support the Customer Care Team's administrative staff in a variety of general office and clerical tasks as needed
Any other duties as assigned

Success in this role will require
Prior experience entering purchase orders within a manufacturing setting/environment
Ability to prioritize and multi-task for maximum efficiency without sacrificing accuracy
Excellent written and verbal communication skills
Professional and pleasant phone manner to service incoming/outgoing calls
Proficiency in use of computers and software
Detail-oriented work ethic

What You'll Bring
High School Diploma or equivalent required, Associate Degree a plus
2 years' experience in Order Entry (manufacturing setting/environment preferred)
Attention to detail with high level of accuracy
Self-motivated and an ability to independently problem solve
Ability/desire to work with a multi-functional team
Ability to readily adapt to changing requirements
Strong commitment to performing at the highest level of quality at all times
Ability to communicate clearly/professionally both verbally/written
Positive attitude focused on Customer satisfaction
Proficiency in JDE (preferred) or other fully integrated ERP system
Working knowledge of Microsoft Excel/Word

Rev. 6.2.2020
By applying for a position with HellermannTyton, you understand that should you be made an offer, it will be contingent on your undergoing and successfully completing a background check through the use of our 3rd party supplier. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, criminal check, driving history, and drug test. You will be notified during the hiring process of which checks are required by the position.
HellermannTyton Corporation is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Other details
Job Family
HT Global

Job Function
201 - Professionals-Other

Pay Type
Salary

Travel Required
No

Travel %
0

Telecommute %

Required Education
High School

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