Senior Employee Relations Partner

Madison Gas and Electric
US - Wisconsin - Madison
January 10, 2025

POSITION PURPOSE

Responsible for maintaining healthy employee/employer relationships by managing conflict resolution, handling workplace grievances ensuring compliance with labor laws, and promoting a positive organizational culture.
This role collaborates with management to provide guidance on various employee relations issues, aiming to improve employee satisfaction, engagement, and performance.

DUTIES AND RESPONSIBILITIES

Employee Relations Management:
Aligns employee relations strategies with the organization's overall goals and business objectives.
Performance Management:
Advises managers on performance management issues, including setting clear expectations, conducting performance reviews, and providing feedback.
Partners with managers to discuss performance concerns.
Compliance Management:
Stays up-to-date on employment law changes and advises management on the potential impact on employee relations practices.
Manages all employee cases, including accommodations, investigations, and terminations to follow all employment laws.
Employee Experience:
Supports the development of programs aimed at improving employee satisfaction, culture, and engagement.
Manages feedback from employees through platforms such as surveys, performance conversations, focus groups, etc.
Communicates Effectively:
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
For example, listens attentively and takes an interest.
Keeps others well-informed and conveys information clearly, concisely, and professionally when speaking or writing.
Manages Complexity:
Makes sense of complex, high-quantity, and sometimes contradictory information to effectively solve problems.
For example, looks at complex issues from multiple angles, explores issues to uncover underlying issues and root causes, and sees the main consequences and implications of different options.
Balances Stakeholders:
Anticipates and balances the needs of multiple stakeholders.
For example, draws upon insights from varied sources to gain a rich understanding of how to meet the needs of multiple internal and external stakeholders.
Probes deeply in order to gain a rich, detailed grasp of the priorities of different stakeholders and takes initiative to respond to stakeholder problems.
Situational Adaptability:
Adapts approach and demeanor in real time to match the shifting demands of different situations.
For example, finds out which situations call for flexibility and responds accordingly and seeks and listens to others' input and feedback on how to adapt approach to changing situations.

QUALIFICATIONSEducation and Experience

Bachelor's degree in human resources, business administration, psychology, or related field.
5 years of experience in human resources or employee relations, with a focus on conflict resolution, performance management, or employee experience preferred.
Knowledge of employment law, workplace regulations, and best practices for handling employee relations issues, including workplace discrimination, harassment, and labor relations, is a plus.

Knowledge and Skills

Able to effectively communicate with employees at all levels and convey sensitive information in a clear and empathetic manner.
Able to assess situations, identify root causes of problems, and determine fair solutions.
Able to maintain confidentiality while dealing with sensitive information related to employee relations issues.
High level of empathy and interpersonal skills and able to handle difficult situations with tact and professionalism.
Ensure that all employee relations matters are documented thoroughly and accurately.
Able to mediate and resolve conflicts in a way that benefits both employees and the organization.

ABOUT THE ORGANIZATION

About MGE

MGE generates and distributes electricity to 163,000 customers in Dane County, Wisconsin, and purchases and distributes natural gas to 176,000 customers in seven south-central and western Wisconsin counties.
MGE is a regulated utility subsidiary of the investor-owned public utility holding company MGE Energy, Inc.
MGE's roots in the Madison area date back more than 150 years.

An industry leader, MGE was among the first utilities nationwide to commit to net-zero carbon electricity by 2050, consistent with global climate science.
Your community energy company is investing in a more sustainable future for the benefit of all our customers, investors, and employees.
As your community energy company, we are committed to this area and its people.
We take responsibility to:

Plan and provide a safe, reliable, and cost-effective energy supply that balances the needs and values of those we serve.
Provide information and education to serve our customers and stakeholders and help inform their energy decisions.
Preserve and protect our environment while providing affordable, reliable energy.
Encourage and support economic and business development to keep our economy strong and vibrant.
Engage in open and honest dialogue, partnership, and collaboration to best serve our customers and the broader community.

Our Values

Safety:
Safety is a core value at MGE.
The safety of our employees, customers, and communities is our top priority.
Our culture initiatives continuously improve our safety performance.
MGE has earned numerous safety awards for this safety performance, including the AGA Leading Indicator Safety Award.
Reliability:
We invest in our people and in our systems to help ensure top-ranked energy reliability that helps to maintain the economic health and vitality of the communities we serve.
MGE is a national leader in electric reliability.
Sustainability:
With a commitment to transparency, accountability, and continuous improvement, we take a holistic and proactive approach to sustainable practices company-wide.
Equity:
We are committed to equity and inclusion in our service to our customers, in our workplace, and in our broader community, and we value diverse perspectives, ideas, cultures, and backgrounds.

MGE's parent company is MGE Energy, Inc., a public utility holding company.
Its common stock trades on the NASDAQ Stock Market.
For more information, visit mge.com and mgeenergy.com.

JOB LOCATION

The position is hybrid, and office days are in downtown Madison, Wisconsin, where MGE is an active participant in community efforts to preserve the area's extraordinary quality of life.
We offer free, on-site parking and are located near biking trails and bus stops.
Many employees enjoy the use of our many on-site EV charging stations.

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