Technical Writer

About XeteX

At XeteX, our mission, vision, and values drive our company purpose: "Helping Buildings Breathe Better." By designing and manufacturing high-performing energy recovery ventilation and air handling solutions for industrial and commercial buildings, XeteX produces a better world for all of us.

XeteX was founded in 1984. In recent years, our Company has experienced unprecedented growth and has been recognized as an eight-time Inc. 5000 Honoree ranking as one of the fastest-growing private companies in America. Our headquarters are located in Coon Rapids, MN and our production facilities are based in La Crosse, WI.

Xetex is teaming with innovation, expertise, and outstanding people. That is why we value our people as our greatest asset! Our employees lead through integrity, apply creativity and talent, invent innovative solutions to meet new demands, and offer effective services/products to be leaders in the industry. By adding your creativity, innovations, and contributions, you take pride in being a valued member of our growth and success.

Technical Writer

The Technical Writer will be responsible for creating clear, accurate, and comprehensive documentation for XeteX production processes. This role is essential in standardizing workflows, ensuring compliance with quality standards, and facilitating consistent training and operations across the production department. The ideal candidate will have a strong background in technical writing, manufacturing, and process documentation, with the ability to translate complex procedures into user-friendly guides and instructions.

Job Duties:
Process Documentation Collaborate with teams across the organization to gather detailed information about existing processes, workflows, and standard operating procedures (SOPs).
Create, edit, and maintain comprehensive process documentation, including work instructions, manuals, and visual aids.
Ensure all documentation is aligned with company standards, regulatory requirements, and quality management systems.

Content Development Develop standardized templates and formats for process documentation to ensure consistency and readability.
Incorporate feedback from production staff and management to refine and improve written materials.
Utilize graphics, charts, and other visual elements to enhance understanding and usability of technical documents.
Creates clear and concise work instructions that are easily interpreted by the workforce.

Collaboration Across Departments Work closely with production supervisors, engineers, and the quality team to identify documentation needs and prioritize tasks.
Support cross-functional teams by providing clear and accessible documentation for training, audits, and process improvement initiatives.

Quality and Compliance Ensure all documentation adheres to company quality standards and supports compliance with industry regulations.
Regularly review and update documentation to reflect changes in processes, equipment, or quality standards.

Knowledge Management Maintain an organized repository of all process documents and ensure accessibility for production staff.
Establish version control and documentation review schedules to keep materials current and accurate.

This position reports to the Quality Manager.
Requirements Education: Associate or Bachelor's degree in Technical Writing, Communications, Engineering, or a related field preferred. Equivalent experience will be considered.
Experience: Minimum of 2 years of experience in technical writing, preferably in a manufacturing or production environment.
Familiarity with documenting processes for quality management systems (e.g., ISO 9001)

Technical Skills: Proficiency in technical writing tools (e.g., Microsoft Word, Adobe Acrobat, or specialized documentation software).
Advanced understanding of Microsoft Office Suite applications .
Experience with creating visual aids using tools like Visio, AutoCAD, or similar software is a plus.
Knowledge of HVAC systems or manufacturing processes is beneficial but not required.

Soft Skills: Exceptional written and verbal communication skills.
Strong organizational and project management abilities .
Ability to work collaboratively with cross-functional teams and adapt to changing priorities.

Benefits

XeteX offers a full benefits package that includes; FREE Healthcare, Medical, Dental, HSA, Short Term Disability, Life Insurance, Hospital Confinement, Accidental Coverage, PTO, Company Paid Basic Life/AD&D of $10k with EAP, and 401K with Company Match and Profit Sharing. Free healthcare for all employees.

Our Purpose

Through our purpose of "Helping Buildings Breathe Better," XeteX unlocks the full potential of building environments through our innovative custom air handling solutions. We are dedicated to designing and manufacturing high-performance, sustainable systems that optimize building air quality, increase energy efficiency, elevate occupant comfort, and enhance operations.

Our Vision

Our vision is to be the premier HVAC air handling company, setting the standard for excellence in the industry. XeteX strives to provide exceptional solutions that create commercial and industrial building environments exceeding customer expectations in comfort and performance. Through continuous innovation, advanced technology, and a commitment to sustainability, our products contribute to a greener planet.

Our Mission

With a relentless focus on innovation and quality, XeteX exists to breathe life into commercial and industrial facilities to reach their highest capabilities.

XeteX is directed by a simple idea: "Always do the right thing," that represents our five Core Values:

•Integrity - Being honest, transparent, and ethical.

•Customer Focus - Prioritizing Customer needs in all we do.

•Excellence - Surpassing expectations in every aspect of our work.

•Collaboration - Embracing our collective strength which is the sum of our individual efforts.

•Autonomy - Empowering our people to make a difference.

Equal Opportunity Employer

XeteX is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.