ABOUT FESTIVAL FOODS:

We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. Youll see it in everything from our daily interactions to how we treat our guests even in our extensive associate benefits and programs.

Job Summary:

Join our team at the new Skogen's Festival Foods grocery store in Hudson, WI opening this November!

Store Location: 1616 Crest View Drive, Hudson WI

Job Title: Deli Clerk (Full Time)

Type: Hourly

Reports To: Deli Manager

Are you passionate about food service and enjoy providing customers (we call them guests!) with delicious meal options for breakfast, lunch, and dinner? We are seeking a dedicated Deli Clerk to join our team in our retail grocery store environment, where you'll play a crucial role in food preparation and guest service.

Providing excellent guest service is at the heart of what we do. Whether its a friendly greeting, answering questions or addressing guest concerns, youll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.

What Youll Do:

As a Deli Clerk at Festival Foods, your responsibilities will include:

Guest Assistance: Help guests locate items on or off the sales floor and professionally answer the Deli Department telephone.
Order Fulfillment: Receive, prepare, and fulfill guest orders and special requests with attention to detail and quality.
Customer Service: Address guest concerns and resolve issues promptly using the boomerang principle to ensure a positive experience.
Quality Control: Inspect, rotate, maintain proper temperatures, and replenish all deli products on display to ensure high standards.
Inventory Management: Maintain proper inventory levels in the deli storage, including containers, lids, spoons, tags, and more.
Food Safety: Lead by example in maintaining food safety logs and adhering to all safety standards.
Efficiency: Ensure all quality standards, including quantity expectations, are met by 10 am and 5 pm daily.
Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
Support the Team: Other duties as assigned

What Were Looking For:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To be successful in the Deli Clerk role, you should have:

Customer Focus: Ability to deal tactfully and effectively with guests and all personnel.
Communication Skills: Good oral and written communication skills.
Effective Problem-Solving: Ability to quickly assess and resolve issues in a dynamic and stressful work environment, while supporting team members.
Safety Awareness: Comprehensive understanding of safety requirements and company safety policies, including proper training on slicers, lifting techniques, trash compactors, and balers.
Food Knowledge: Knowledge of the retail food business, perishable department operations, and merchandising skills, with the ability to make timely and effective decisions.

Physical Demands and Work Environment:

Lifting up to 50 pounds on an occasional basis.
Full range of upper body motion.
Ability to work at a fast pace.
May be exposed to extreme temperatures.

Schedule:

Read the full job description and apply online on the recuiter's web-site

ABOUT FESTIVAL FOODS:

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