US - WEST VALLEY CITY
January 15, 2025
As a *Loss Mitigation SpecialistLate Stage Collector, *you will review
accounts for possible loan restructuring or other workout plans through
evaluating customer income and expenses. Restructure loans for maximum
likelihood of repayment while meeting all policy, government, and regulatory
guidelines. Locate customers using skip tracing tools to collect on deficiency
balance.
• Location: *Onsite in West Valley City, UT
• Pay:* hourly + bonus potential
• Schedule:* Monday through Friday from 9:30am-6:00pm with a rotating
Saturday every 6-8 weeks
• Job Duties:* Reviewing and analyzing consumer accounts to identify how the loan can be modified to mitigate loan loss.
• Answering incoming calls and speaking with customers to work out a mutually beneficial arrangement.
• Preparing written correspondence to be sent to customers to advise of modification opportunity.
• Create and review modification documents to be sent to customers.
• Audit modification documents to ensure all required information has been received and process modification in servicing system.
• Ensure all loan workout plans meet policy guidelines and protect the company for risk.
• Maintain and establish new repossession and transport vendor relationships.
• Assign accounts out for repossession to an approved repossession agent.
• Completes required applicable paperwork including sending all required Federal and State regulation letters.
• Other duties as assigned by the Loss Mitigation Team Lead.
• Required experienceeducation* :
• Collections 2 years (required)
• High school or equivalent
• Outbound and inbound calls
• Great multitasking skills
• Outstanding phone and negotiation skills.
• Detail oriented and quality focused
• Who we Are*
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers
responsible access to credit and is dedicated to improving the financial well-
being of hardworking Americans. Since 1912, we've looked beyond credit scores
to help people get the money they need today and reach their goals for
tomorrow. Our growing suite of personal loans, credit cards and other products
help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative
digital thinking, customer-first energy and flexible work arrangements that
grow lives, careers and our company. At every level, we're committed to an
inclusive culture, career development and impacting the communities where we
live and work. Getting people to a better place has made us a better company
for over a century. There's never been a better time to shine with OneMain.
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