Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Position Summary:
The Solution Consultant, Revenue Cycle's responsible for being the solution expert and providing comprehensive billing functionality, service, and workflow knowledge during the sales process. This role serves as a domain and industry expert for athenahealth and is responsible for creating and maintaining value driven presentations, focused on financial solution demonstrations, and maintaining up-to-date knowledge of industry trends and competitors in support of sales quota attainment. The Solution Consultant, Revenue Cycle must be able to professionally present to all levels of an organization, including C-Suite executives.
The Solution Consultant, Revenue Cycle is additionally responsible for gathering discovery information on each opportunity, analyzing the information and, in conjunction with the sales team members (sales executive, sales manager and solution design etc), strategically defining, creating, and demonstrating a solution. This solution should incorporate athenahealth's value drivers in accordance with the prospect/client's requirements and our command of the message process.
They must have demonstrated proven expertise over creation, submission, and follow-up of claims on athenaNet. They must be able to establish credibility with a billing team and professionally demonstrate the breadth and depth of athena's revenue cycle services and network benefits. The Solution Consultant, Revenue Cycle is able to participate in complex and diverse account opportunities. The Solution Consultant, Revenue Cycle is required to have a masterful understanding of all facets of the ambulatory healthcare market, with deep knowledge of full revenue cycle for a medical practice.
Responsibilities may include, but are not limited to:70%
Deliver professional sales presentations and demonstrations on the company and our solutions and services
Customize preparations and demonstrations to reflect the business understanding of the needs (discovery) of the prospect
Be an established and respected sales resource on revenue cycle services and solutions across all market segments supported by athenahealth
Handle detailed scenario demonstrations in conjunction with other Solution Consultants to deliver a cohesive experience for prospective clients
30%
Work with other Solution Consultants on value selling, effective demonstration / presentation techniques, and other key responsibilities of the position
Work in tandem with sales executives to form comprehensive selling strategies for each sales opportunity
Drive conversation with athena's product teams to enhance the service offerings, informed by experience in market
Represent athenahealth at key industry events such as tradeshows
Independently review and respond to functional questions as part of the sales process
Assist with RFP responses, as needed
Education, Experience, & Skills Required:
Minimum of 3-5+ years working in an ambulatory care setting on athenahealth's platform
Strong understanding of ambulatory revenue cycle processes, including billing, coding, claims management, and reimbursement
Excellent communication and presentation skills, with the ability to convey complex information clearly to both technical and non-technical audiences
Command of current healthcare trends
Proficient in Microsoft Office Suite
Solid mastery of the economics of medical practices
Ability to accommodate up to 50% travel, with the ability to travel to multiple prospect locations per week as needed
Education, Experience, & Skills Preferred:
Experience in the billing department of an FQHC/IHS
BA or BS degree
Certification in revenue cycle management or related areas is a plus
Desired Traits:
Strong presentation sk.
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