Retail Ops Manager

Dufry
US - Washington - Seattle
October 31, 2024

Grow With Us!

Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.

What we will offer you:

Competitive Salary of: $67,725.00 up to $77,235.00 yearly DOE

Daily Pay- Get your money as you earn it

Company Discount

20% Hudson Employee Discount

50% Hudson Food and Beverage Discount

Personal and Parental Leave Programs

Medical, Dental & Vision Insurance

Company Paid Life Insurance

Employee Recognition Programs

Advancement and Growth Opportunities

On-going Training & Development

This Operations Manager Job Is for You, If You Enjoy:

Assisting the General Manager in executing the day-to-day activities in support of the strategic planning initiatives to ensure a productive and profitable operation

Helping to promote an overall corporate image of excellence through strong work ethic, leadership by example

Providing consistent delivery of excellent customer service and store visual presentation

Working at the Seattle Tacoma International Airport

Your Team is counting on you as an Operations Manager to:

Provide flexibility to work any shift, any day of the week, including weekends & holidays

Work a full-time schedule

Operations Manager Job Responsibilities:

Assist the General Manager in maximizing sales and profits by meeting and exceeding sales budgets while minimizing shrink.

Assists the General Manager in recruiting and developing quality staff at all levels. Provides input to location succession planning.

Provides leadership, effective management and training for staff.

Ensures communications from home office and the General Manager is delivered to all staff levels.

Ensures full adherence to all company policies and procedures.

Implements and enforces controls that protect the company's assets from internal and external shrink.

Ensures overall floor coaching and supervision is delivered consistently to ensure excellent customer service.

Completes on a timely basis all administrative work as assigned by the General Manager, (i.e. scheduling, back-office administration).

Performs daily/ weekly operational audits.

Ensures adherence to all promotional programs and reports deficiencies in compliance to the General Manager.

Demonstrates excellent product knowledge and visual merchandising skills

Performs daily inspections in each store to ensure company standards in visual presentation, stock replenishment and housekeeping are maintained.

Fulfills all responsibilities of General Manager in his/her absence including responsiveness to landlord and home office requests.

Required Qualifications:

Leadership qualities and demonstrated organizational skills.

Excellent time-management skills and problem-solving abilities.

Strong interpersonal skills with an ability to interact with diverse personalities.

Ability to multi-task.

Able to lift up to 40 lbs.

Able to stand and walk throughout the shift

High School Diploma or Equivalent; Associate degree or above preferred

Have a Driver's License

Two years of previous retail management experience. Multi-store management experience required for multi-store locations

Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities.

All offers are contingent upon successful completion and passing of background checks and/or employment verification results.

Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.

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