US - Washington - Seattle
December 19, 2024
This is the top food and beverage job in a small to medium full-service hotel.
Supervises many employees in one or two food and beverage outlets, kitchen, and may include banquet facilities that cater to 500 people or less.
May oversee one or more subordinate managers or supervisors.
Manage the food and beverage operations of the hotel to ensure the achievement of established food and beverage quality and guest service quality standards and departmental revenue and profit goals.
Adhere to federal, state and local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
Manage the day-to-day activities and assignments of food and beverage staff, ensure proper coverage, develop, and communicate departmental strategies and goals, and assign/prioritize work.
Communicate and enforce policies and procedures with all staff.
Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with company rules and policies.
Alert General Manager of potentially serious issues.
Ensure all staff is properly trained on quality and service standards and have the tools and equipment needed to effectively carry out their job functions.
Achieve budgeted revenues, prepare monthly forecast, monitor and control food, beverage and labor costs, and maximize profitability, within all areas of the food and beverage department.
Participate in the preparation of the annual departmental operating budget and financial plans that support the overall objectives of the hotel.
Establish and achieve quality and guest satisfaction goals.
Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.
Develop, implement, and maintain local food and beverage marketing programs for the hotel; participate in and maintain system-wide food and beverage marketing programs and promotions.
Monitor local competitors and industry trends.
Review and approve menu design and concepts with Executive Chef.
Adhere to brand standards.
Establish procedures and timeframes for conducting inventory.
Determine minimum and maximum stocks for all food, beverage, material, and equipment.
Maintain procedures to (1) ensure the security and proper storage of food and beverage products, inventory, and equipment, (2) ensure the security of monies, credit, and financial transactions, (3) replenish supplies, inventory, uniforms, etc.
in a timely and efficient manner, and (4) to minimize waste and pilferage.
Ensure that all food and beverage equipment, including but not limited to sinks, hoods, coolers, freezers, etc., are in proper operational condition and are cleaned on a regular basis.
Ensure that all food and beverage facilities including banquet/convention space are cleaned, vacuumed, and properly stocked according to anticipated business volume.
Notify Engineering immediately of any maintenance and repair needs.
Promote teamwork and quality service through daily communication and coordination with other departments.
Key departmental contacts include Sales and Marketing, Catering, Rooms, Housekeeping, Maintenance and Guest Services.
May serve as Manager on Duty or assist with other duties as assigned.
What We Need from You -
Must reside in the U.S.
and be ready for in-person interviews when applying.
Some college and/or advanced training in food and beverage management plus 2 years related experience, including supervisory experience, or an equivalent combination of education and experience.
Bachelor's degree in Hotel Management, culinary arts, or related field preferred.
Must speak fluent English.
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand, and the Company.
Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving, and receiving instructions, and training.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
Problem solving, reasoning, motivating, organizational and training abilities are used often.
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
Carrying or lifting items weighing up to 50 pounds
May be required to work nights, weekends, and/or holidays.
What we Offer ?
We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics.
As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives.
You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer.
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued.
We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.
The below range is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting.
We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in CA, CO, NJ, NY, WA, HI.
This range may be modified in the future.
The salary range for this role is $77,968.80 to $92,600.00.
We offer a comprehensive package of benefits including paid time off, medical, dental, vision insurance, 401(k), and any other benefits to eligible employees.
Note:
No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.
The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
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