WHAT'S THE JOB?
At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.
As an Account Director (Facility Management/Janitorial), reporting to the District Manager, you will provide full oversight of custodial services and leadership of our team of staff. In this role, you will be client facing and responsible for the successful execution of the scope of project as well as delivering on key deliverables for our company, including managing profit and loss, human resources, operational excellence, and the health and safety of our employees.
Your work will include:
Recognizes that client retention is an ongoing process embedded in daily actions and attitudes, following the Tenacity Client for Life methodology.
Maintains a strong Account-level presence to build and sustain effective working relationships with all clients.
Aligns key Dexterra contacts with corresponding roles or titles within the client organization, creating a relationship matrix (Web of Influence).
Effectively communicates performance expectations, monitors progress, and rewards achievements to ensure that plans, goals, and budgets are met.
Acts as a talent scout by leveraging networks to identify, recruit, and evaluate potential Dexterra candidates.
Regularly reviews succession plans and supports career growth through personalized development plans.
Employs a strategic selling mindset, utilizing the Miller Heiman sales methodology and process
Conducts regular workplace inspections to ensure all operations are running efficiently and in compliance with safety regulations and client expectations. Identifies and resolves issues proactively to maintain service excellence
Ensures that health and safety protocols are followed at all times, including conducting inspections to identify hazards and implementing corrective actions where needed
Engages in regular client feedback sessions to assess satisfaction levels and identify opportunities for improvement. Ensures client feedback is effectively communicated to internal teams and used to enhance service delivery
Leads by example in promoting diversity, equity, and inclusion within the workplace. Encourages a culture of respect and collaboration by addressing biases and fostering a supportive environment for all employees
Receive real-time job alerts and never miss the right job again
US - WA - WA - Kent
January 7, 2025
POSITION SUMMARY This is an Operations position responsible for managing the activities associated with Delivery. Responsibilities include but are not limited to, expense and revenue management, compliance with government regulations, management and direction to delivery staff and safety and...
US - WA - WA - Spokane
January 2, 2025
You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. • Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. • We are connected by our mission - partnering...
Overlake Terrace Retirement Community
US - WA - WA - Woodinville
December 30, 2024
Registered Nurse RN - Large Senior Living Community • We are seeking an outstanding Registered Nurse to join our team at Overlake Terrace, located in Redmond, WA. Come join a team of dedicated, smart, and caring professionals as they work together to care for our seniors and provide them the...
Overlake Terrace Retirement Community
US - WA - WA - Bothell
December 30, 2024
Registered Nurse RN - Large Senior Living Community • We are seeking an outstanding Registered Nurse to join our team at Overlake Terrace, located in Redmond, WA. Come join a team of dedicated, smart, and caring professionals as they work together to care for our seniors and provide them the...
Farrington Court Retirement Community
US - WA - WA - Fife
December 27, 2024
CNA or HCA - Med Tech Temporary Position - Senior Living Community • Are you ready to be part of something extraordinary? We're on the lookout for an exceptional CNA/HCA to join the heart of our community at Farrington Court. Join a family of compassionate, intelligent, and caring professionals as...
Farrington Court Retirement Community
US - WA - WA - Maple Valley
December 27, 2024
CNA or HCA - Med Tech Temporary Position - Senior Living Community • Are you ready to be part of something extraordinary? We're on the lookout for an exceptional CNA/HCA to join the heart of our community at Farrington Court. Join a family of compassionate, intelligent, and caring professionals as...
Overlake Terrace Retirement Community
US - WA - WA - Carnation
December 30, 2024
Registered Nurse RN - Large Senior Living Community • We are seeking an outstanding Registered Nurse to join our team at Overlake Terrace, located in Redmond, WA. Come join a team of dedicated, smart, and caring professionals as they work together to care for our seniors and provide them the...
Overlake Terrace Retirement Community
US - WA - WA - Mercer Island
December 30, 2024
Registered Nurse RN - Large Senior Living Community • We are seeking an outstanding Registered Nurse to join our team at Overlake Terrace, located in Redmond, WA. Come join a team of dedicated, smart, and caring professionals as they work together to care for our seniors and provide them the...
Overlake Terrace Retirement Community
US - WA - WA - Monroe
December 30, 2024
Registered Nurse RN - Large Senior Living Community • We are seeking an outstanding Registered Nurse to join our team at Overlake Terrace, located in Redmond, WA. Come join a team of dedicated, smart, and caring professionals as they work together to care for our seniors and provide them the...
US - WA - WA - Renton
January 6, 2025
Valley Medical Center is seeking a Registered Nurse (RN) Float Pediatrics for a nursing job in Renton, Washington. & Requirements • Specialty: Pediatrics • Discipline: RN • Duration: Ongoing • Employment Type: Staff JOB DESCRIPTION • The position description is a guide to the critical duties and...
Overlake Terrace Retirement Community
US - WA - WA - Bellevue
December 30, 2024
Registered Nurse RN - Large Senior Living Community • We are seeking an outstanding Registered Nurse to join our team at Overlake Terrace, located in Redmond, WA. Come join a team of dedicated, smart, and caring professionals as they work together to care for our seniors and provide them the...
Overlake Terrace Retirement Community
US - WA - WA - Snoqualmie
December 30, 2024
Registered Nurse RN - Large Senior Living Community • We are seeking an outstanding Registered Nurse to join our team at Overlake Terrace, located in Redmond, WA. Come join a team of dedicated, smart, and caring professionals as they work together to care for our seniors and provide them the...
Overlake Terrace Retirement Community
US - WA - WA - Preston
December 30, 2024
Registered Nurse RN or LPN - Large Senior Living Community • We are seeking an outstanding Registered Nurse to join our team at Overlake Terrace, located in Redmond, WA. Come join a team of dedicated, smart, and caring professionals as they work together to care for our seniorsand provide them the...
Farrington Court Retirement Community
US - WA - WA - Bellevue
December 27, 2024
CNA or HCA - Med Tech Temporary Position - Senior Living Community • Are you ready to be part of something extraordinary? We're on the lookout for an exceptional CNA/HCA to join the heart of our community at Farrington Court. Join a family of compassionate, intelligent, and caring professionals as...
Farrington Court Retirement Community
US - WA - WA - Snoqualmie
December 27, 2024
CNA or HCA - Med Tech Temporary Position - Senior Living Community • Are you ready to be part of something extraordinary? We're on the lookout for an exceptional CNA/HCA to join the heart of our community at Farrington Court. Join a family of compassionate, intelligent, and caring professionals as...
Farrington Court Retirement Community
US - WA - WA - North Bend
December 27, 2024
CNA or HCA - Med Tech Temporary Position - Senior Living Community • Are you ready to be part of something extraordinary? We're on the lookout for an exceptional CNA/HCA to join the heart of our community at Farrington Court. Join a family of compassionate, intelligent, and caring professionals as...
Overlake Terrace Retirement Community
US - WA - WA - Kenmore
December 30, 2024
Registered Nurse RN - Large Senior Living Community • We are seeking an outstanding Registered Nurse to join our team at Overlake Terrace, located in Redmond, WA. Come join a team of dedicated, smart, and caring professionals as they work together to care for our seniors and provide them the...
Farrington Court Retirement Community
US - WA - WA - Sumner
December 27, 2024
CNA or HCA - Med Tech Temporary Position - Senior Living Community • Are you ready to be part of something extraordinary? We're on the lookout for an exceptional CNA/HCA to join the heart of our community at Farrington Court. Join a family of compassionate, intelligent, and caring professionals as...
Overlake Terrace Retirement Community
US - WA - WA - Medina
December 30, 2024
Registered Nurse RN - Large Senior Living Community • We are seeking an outstanding Registered Nurse to join our team at Overlake Terrace, located in Redmond, WA. Come join a team of dedicated, smart, and caring professionals as they work together to care for our seniors and provide them the...
Overlake Terrace Retirement Community
US - WA - WA - Duvall
December 30, 2024
Registered Nurse RN - Large Senior Living Community • We are seeking an outstanding Registered Nurse to join our team at Overlake Terrace, located in Redmond, WA. Come join a team of dedicated, smart, and caring professionals as they work together to care for our seniors and provide them the...
Overlake Terrace Retirement Community
US - WA - WA - Issaquah
December 30, 2024
Registered Nurse RN or LPN - Large Senior Living Community • We are seeking an outstanding Registered Nurse to join our team at Overlake Terrace, located in Redmond, WA. Come join a team of dedicated, smart, and caring professionals as they work together to care for our seniorsand provide them the...
Farrington Court Retirement Community
US - WA - WA - Ravensdale
December 27, 2024
CNA or HCA - Med Tech Temporary Position - Senior Living Community • Are you ready to be part of something extraordinary? We're on the lookout for an exceptional CNA/HCA to join the heart of our community at Farrington Court. Join a family of compassionate, intelligent, and caring professionals as...
Overlake Terrace Retirement Community
US - WA - WA - Seattle
December 30, 2024
Registered Nurse RN - Large Senior Living Community • We are seeking an outstanding Registered Nurse to join our team at Overlake Terrace, located in Redmond, WA. Come join a team of dedicated, smart, and caring professionals as they work together to care for our seniors and provide them the...
Farrington Court Retirement Community
US - WA - WA - Mercer Island
December 27, 2024
CNA or HCA - Med Tech Temporary Position - Senior Living Community • Are you ready to be part of something extraordinary? We're on the lookout for an exceptional CNA/HCA to join the heart of our community at Farrington Court. Join a family of compassionate, intelligent, and caring professionals as...
Overlake Terrace Retirement Community
US - WA - WA - Sammamish
December 30, 2024
Registered Nurse RN - Large Senior Living Community • We are seeking an outstanding Registered Nurse to join our team at Overlake Terrace, located in Redmond, WA. Come join a team of dedicated, smart, and caring professionals as they work together to care for our seniors and provide them the...
Farrington Court Retirement Community
US - WA - WA - Pacific
December 27, 2024
CNA or HCA - Med Tech Temporary Position - Senior Living Community • Are you ready to be part of something extraordinary? We're on the lookout for an exceptional CNA/HCA to join the heart of our community at Farrington Court. Join a family of compassionate, intelligent, and caring professionals as...
Farrington Court Retirement Community
US - WA - WA - Enumclaw
December 27, 2024
CNA or HCA - Med Tech Temporary Position - Senior Living Community • Are you ready to be part of something extraordinary? We're on the lookout for an exceptional CNA/HCA to join the heart of our community at Farrington Court. Join a family of compassionate, intelligent, and caring professionals as...