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VALLEY MEDICAL CENTER

Department of Patient Care Services

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.

TITLE: Unit Secretary

JOB OVERVIEW: A unit secretary is responsible for the clerical and receptionist duties on a patient care unit. A float pool unit secretary is responsible for supporting clerical and receptionist duties throughout the house.

ROLE: See job description for administrative partner for generic job duties.

AREA OF ASSIGNMENT: Any patient care area.

RESPONSIBLE TO: PCS Manager, Administrative Supervisor,

and/or Charge Nurse

PREREQUISITES:

1. Evidence of good communication skills, both oral and written, including ability to spell accurately and write legibly.

2. Evidence of typing/basic computer education.

3. One-year acute hospital experience required.

GENERAL QUALIFICATIONS:

* Capable of comprehending, executing, and acting within scope of practice.

* Able to communicate effectively in oral and written form in the English language.

* Demonstrate excellence in communication skills and customer service.

* Dress professionally and follow VMC uniform standards.

* Demonstrates effective interpersonal skills in a diverse population.

* Able to communicate and work effectively with the physical and emotional developments of all age groups.

* Flexible in dealing with people, able to meet the public in a poised manner.

* Able to set priorities, work accurately, and organize work efficiently.

* Demonstrates initiative and resourcefulness.

* Complete all required annual education in a timely manner.

* Ability to be proficient in EPIC system.

UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See generic job description.

PERFORMANCE RESPONSIBILITIES:

A. GENERIC FUNCTIONS:

See Administrative Partner s

UNIQUE JOB FUNCTIONS:

CLERICAL

* Demonstrates ability to differentiate structure and functions of VMC departments and make appropriate referrals.

* Maintains par levels of current forms and supplies.

* Ensures obsolete forms are removed from unit.

* Organizes and maintains efficient work area.

* Completes department and unit forms according to established guidelines.

* Updates phone rosters as necessary.

* Maintains chart order.

COMMUNICATION

* Demonstrates effective telephone etiquette.

* Demonstrates effective communication with the Medical Staff and other disciplines.

* Communicates knowledge of patient preferences to direct care providers.

* Requests services from ancillary and support departments.

* Greets and assists visitors as they arrive to department.

* Communicates when lab is calling with critical lab results to the responsible RN.

SAFETY

* Recognizes and responds appropriately to all emergency codes.

* Answers intercom and triages calls so that patient needs can be met in a timely fashion.

* Maintains competency to work on all patient care units.

* Adheres to infection control standards.

* Participates in emergency and disaster plans/drills.

* Demonstrates ability to use patient care technology (MobileView, Emergin, Right Fax).

ADAPTABILITY

* Performs both unique and general job functions on multiple patient care units during the length of the shift.

* Ability to easily transition from one patient care unit to another.

REVISED: 6/04, 1/07, 1/09, 3/2011, 1/13, 2/28/13, 4/13

Created:

Grade: SEIUSVC6F

FLSA: NE

Job Qualifications:

PREREQUISITES:

1. Evidence of good communication skills, both oral and written, including ability to spell accurately and write legibly.

2. Evidence of typing/basic computer education.

3. One-year acute hospital experience required.

GENERAL QUALIFICATIONS:

* Capable of comprehending, executing, and acting within scope of practice.

* Able to communicate effectively in oral and written form in the English language.

* Demonstrate excellence in communication skills and customer service.

* Dress professionally and follow VMC uniform standards.

* Demonstrates effective interpersonal skills in a diverse population.

* Able to communicate and work effectively with the physical and emotional developments of all age groups.

* Flexible in dealing with people, able to meet the public in a poised manner.

* Able to set priorities, work accurately, and organize work efficiently.

* Demonstrates initiative and resourcefulness.

* Complete all required annual education in a timely manner.

* Ability to be proficient in EPIC system.

Read the full job description and apply online on the recuiter's web-site

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