8493 - Colorado - Remote CAR - 200 E Colfax Ave, Denver, Colorado, 80203
CarMax, the way your career should be!
Provide an iconic customer experience
As a Customer Service Consultant, you will be the vital link between a customers at-home and in-store CarMax experience, providing a simple and seamless process.
You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them.
You will offer support during every step of their car buying journey.
Weve become the nations largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
What you will do Essential responsibilities
Customer Service Consultants receive an hourly rate, and after their training, have the opportunity to earn a performance-based sales incentive in addition to their hourly rate.
Learn and succeed as part of a team
This is a high-energy sales environment where you will work as a team to meet goals.
We will give you everything you need to be successful.
Were not your average call center.
You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential.
We work and learn as a team and the prospects are bright for sales professionals who aspire to become mentors, managers and business leaders.
Qualifications and requirements
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve.
This innovative thinking around the way cars are bought and sold has helped us become the nations largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences.
Along the way, we help every associate grow their career and achieve their best, at work and in their community.
We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
The hourly rate for this position is:
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc.
subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
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