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[Customer Service / Fully Remote] - Anywhere in U.
S.
/ Up to $21 per hour / Medical, Dental & Vision / PTO / 401K match - As a Customer Support Specialist you'll:
Respond promptly to customer inquiries in accordance with SLAs; Take ownership of customer issues and see them through to resolution; Collaborate cross-functionally to address system issues; Collect feedback directly from customers and bring it to the attention of the relevant internal stakeholders; Contribute to the ongoing improvement of business systems and processes related to customer operations, internal knowledge base articles, and more.
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