Store Associate Full-Time

H Mart
US - Virginia - Burke
November 5, 2024

Store Associate - Meat

Prepare, process, and pack various meat products such as pork, beef and chicken items
Ensure proper handling and storage of all the meat products according to food safety guidelines
Package and label meat products and properly according to the company guideline including merchandising of the meat products in a fresh and appealing manner
Check for quality, maintain shelves clean and well stocked, rotate and remove out-of-date products, and perform other duties as assigned

Store Associate - Seafood

Clean, filet, and prepare a variety of seafood product
Greet customers in a friendly and professional manner, offering assistance and answering questions
Package seafood products adhering to portion sizes and weight requirements
Create visually appealing displays of seafood products

Store Associate - Grocery

Unload, sort, and organize items in the designated storage areas
Regularly check expiration dates and generate labels with accurate price and organize them in the right place at all times
Implement a first-in, first-out system to ensure older products are utilized first
Maintain correct signage for the promotional grocery items
Use the aisle gun to scan and track inventory

Store Associate - Produce

Merchandising of the produce items in a fresh and appealing manner
Handle root vegetables carefully, ensuring proper storage, handling, and display techniques
Continuously expand your knowledge of different techniques in order to maintain quality and freshness of the products
Manage displays of UPC products, such as tofu, salad, and nuts
Plan and execute display changes based on season, time and date

Store Associate - RTC (Ready to Cook)

Prepare and make various meals and dishes according to standardized recipes and guidelines
Regularly monitor and rotate food items to ensure freshness and quality
Clean and sanitize food preparation areas, cooking equipment, and utensils regularly to maintain a clean and safe working environment
Assist with customer's questions and help as needed

Store Associate - Operation Support

Regularly monitor the parking lot for loose grocery carts and return them to the appropriate bays
Assist customers with general questions and help them by loading their groceries to their vehicle as needed
Provide assistance to the cashier by bagging the customers shopping items
Maintain all areas clean leaning duties collect and remove trash and recyclables sweep, mop, and vacuum all area floors, restrooms and break areas/replenish supplies
Perform other operational support duties and tasks including special cleaning duties as assigned
Work closely with all employees to provide every customer with a satisfied and safe shopping experience
Place wet floor signs or caution signs in visible areas to alert customers and colleagues of potential hazards
Take immediate action to clear and clean up water spills to prevent slip and fall hazards

Store Associate - Houseware

Maintain accurate records of houseware inventory within the store
Assist in the ordering process for houseware items
Assist customer issues and complaints, and ensure customers are satisfied with their shopping experience
Provide exceptional customer service by assisting customers with inquiries
Conduct face-to-face sales interactions with customers, effectively demonstrating the features and benefits of houseware products

Cashier

Perform all cash register functions such as greeting customers, scanning and ringing up items correctly, processing payments, and issuing receipts
Maintain proficiency with the item code and PLUs
Handle all cash, credit, and debit card transactions with accuracy
Perform all opening, shift changing and closing duties while keeping the area clean and organized
Assist with bagging items and customer inquiries as needed

Customer Service Associate

Provide excellent customer service by greeting them and assisting with products and services
Assist with sorting paperwork such as invoices, sales orders, item data, etc.
Assist customer issues and complaints, and ensure customers are satisfied with their shopping experience
Follow company policies and procedures on refunds, redeeming smart card points rewards as well as overall cash handling
Perform other customer service related duties and tasks as assigned

COMMON SKILLS

Customer ServicePositive attitude to provide great customer experience in an accurate, friendly and helpful manner, understand their needs, and provide appropriate assistance.
Product KnowledgeWillingness and curiosity to learn and familiarize yourself with the products and about various items within the store.
Organization and Time Management
Ability to prioritize and manage time effectively in order to multi-task different responsibilities simultaneously.
Problem SolvingInitiative to quickly assess and resolve issues or concerns, seeking appropriate solutions, and escalating complex problems to supervisors or managers when necessary.
Teamwork and CollaborationWork collaboratively with colleagues and contribute to a positive team environment.
AdaptabilityAdapt to changing situations, such as dealing with customer inquiries, handling unexpected issues, and adjusting to new store procedures or promotions.

H MART BENEFITSYou will enjoy the following:

Health, Dental, Vision Insurance and EAP (Employee Assistance Program)
401(k) Retirement Plan with up to 5% match
Life Insurance and AD&D (Accidental Death & Dismemberment)
BTA Insurance (Business Travel Accident Coverage)
Paid-time off (PTO) and Paid-sick leave (PSL)
Celebration & Condolence Benefits
Holiday Gift Certificates
FSA (Flexible Spending Account)
DCFSA (Dependent Child Care Spending Account)

* All benefits are based on full-time positions and company policy

Read the full job description and apply online on the recuiter's web-site

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