Customer Service AssociateDepartment: Customer Service
Employment Type: Full Time
Location: Salt Lake City, Utah
Compensation: $18. 00 - $21. 00 / hour
Description
Calling all fellow slushie junkies, Frazil fans, and frozen beverage connoisseurs!
Freezing Point is the fastest growing frozen beverage company in the US and the maker of Frazil, 100% Juice Frazil, and Café Tango! If you are a quick-thinking, collaborative problem solver who loves communicating with all sorts of people, read on. we may be the perfect team for you!
Position Summary
Freezing Point's customers are businesses, convenience stores, gas stations, schools, etc. who have signed on to sell Frazil and Café Tango products. Most of them do this using Frazil slush machines. Our Customer Service team serves as the front-line contact for stores who need assistance with their machine or equipment supplies. When technical or mechanical issues arise, the service team will also work with our third-party technician teams to arrange for service, repair, or replacement of machines.
Essential Duties and Responsibilities
On the service team, every day is different. As the first point of contact for customer concerns, you will quickly learn the ins and outs of our machines, our service provider network, and the many resources available to our customers.
On any given day you may:
Receive real-time job alerts and never miss the right job again
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