Support Services Counselor

Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation.
As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives.
We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment.
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Work Location:
10290 RidgeGate Circle.
Lone Tree, Colorado 80124

Department:
Clinical

Your Schedule:
Full Time; Monday Friday Business office hours.
Occasional Saturday required.

Compensation:
$43.00 - $47.00 per hour, based on experience.

What We Offer Our Team Members:

• Generous Paid time-off (PTO) and paid holidays
• Medical, Dental, and Vision Insurance
• Health benefits eligible the first day of the month following your start date.
• 401(k) Plan with Company Match (first of the month following 2 months of service)
• Basic & Supplement Life Insurance
• Employee Assistance Program (EAP)
• Short-Term Disability
• Flexible spending including Dependent Care and Commuter benefits.
• Health Savings Account
• CCRM Paid Family Medical Leave (eligible after 1 year)
• Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
• Professional Development, Job Training, and Cross Training Opportunities
• Bonus Potential
• Potential for Over-time Pay (Time and a half)
• Holiday Differential Pay (Time and a half)
• Weekend Shift Differential Pay ($4.00 per hour)

How You Will Make an Impact:
As a Support Services Counselor, you will provide critical psychological support to patients undergoing fertility treatments, coordinate counseling services, and manage community resources.
You will work with a team to ensure patients receive the emotional care they need throughout their fertility journey.

What You Will Do:

• Meet with patients to inform them about available support services.
• Collaborate with physicians, counselors, and genetic counselors to provide psychological support.
• Coordinate counseling and support groups for infertility, IVF, third-party reproduction, pregnancy loss, grief, and other patient needs.
• Conduct assessments for donors and gestational carriers.
• Offer consultations to donor recipients and intended parents.
• Provide staff support and training to ensure patient care needs are met.
• Participate in quality improvement initiatives and facility training.
• Assist with gestational carrier programs as needed.

What You Bring:

• Master's or Doctoral degree in a relevant field.
• Licensed Counselor, Social Worker, Marriage and Family Therapist, or Psychologist.
• Minimum of 5 years of counseling experience, preferably in a healthcare setting; knowledge of infertility is a plus.
• Excellent organizational and communication skills, with experience in leading support groups and developing programs.

Working Conditions:
The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job.
This job operates in a professional office and clinical setting.
This role routinely uses standard office equipment such as computers, including computer keyboards and mice; telephones; photocopiers; scanners; filing cabinets.
While performing the duties of this job, the employee is regularly required to communicate with others.
The employee is frequently required to sit; will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms.
Employees should have the visual acuity to perform an activity such as:
preparing and analyzing data and figures, viewing a computer terminal, extensive reading, and operation of standard office machines and equipment.

CCRM's Compensation:
The salary range represents the national average compensation for this position.
The base salary offered will vary based on location, experience, skills, and knowledge.
The pay range does not reflect the total compensation package.
Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.

Pre-Employment Requirements:
All offers of employment are conditional upon the successful completion of the CCRM Fertility onboarding process, including verification of eligibility and authorization to work in the United States.
This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.

Equal Employment/Anti-Discrimination:
We are an equal-opportunity employer.
In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.