Executive Meeting Manager

ABOUT BHC:

Founded in 2021, BHC is a Charleston, SC-based luxury urban resort destination whose sole purpose is to create meaningful ways for people to connect and share extraordinary experiences. With a focus on generational ownership and longstanding partnerships, BHC is building a portfolio of interconnected hospitality and entertainment experiences designed to stimulate the senses and enrich lives. The collection originated with the acquisition of BHC's flagship property The Charleston Place, a landmark in the heart of historic downtown Charleston, and has continued to grow with the development of The Cooper, downtown Charleston's only luxury waterfront hotel, opening in 2025; Sorelle, a multi-level Italian restaurant concept; The Riviera Theater, a revitalized iconic entertainment venue; and Credit One Stadium, a world-class venue for sports and entertainment. For more information, please visit ***.

OUR VALUES:

• Excellence
• Integrity
• Passion
• Grace
• Communication
• Learning
• Humility

JOB DESCRIPTION:

As a key member of the BHC sales team, the Executive Meeting Manager is responsible for group business development at both at the iconic Charleston Place as well as our new waterfront hotel, The Cooper, opening in fall 2025. The Executive Meeting Manager will seek to further elevate a group's luxury urban resort experience through our portfolio of assets including The Riviera Theater, American Gardens, Sorelle and Credit One Stadium.

DUTIES & RESPONSIBILITIES:

Sales and Business Development

• Proactively solicit and secure targeted group business for both The Charleston Place and The Cooper.
• Build and maintain a strong roster of existing clients while managing a steady stream of new business inquiries.
• Leverage an existing network to drive group business growth in the luxury segment.
• Create and implement strategic account plans to achieve business development goals and meet revenue targets.
• Develop and maintain partnerships with clients, industry professionals, and event planners to enhance BHC's reputation in the luxury hospitality market.

Client Relationship Management

• Cultivate and maintain long-term relationships with clients by providing exceptional service and attention to detail.
• Act as the primary point of contact for group clients, ensuring their needs are met and expectations exceeded.
• Develop tailored proposals and agreements that align with client objectives and the company's brand standards.

Event Coordination and Management

• Coordinate with internal teams, including operations and meeting and event services, to ensure seamless execution of group events and meetings.
• Collaborate with clients to understand their vision and requirements, delivering exceptional group experiences across BHC properties and assets.
• Promote and incorporate BHC venues such as The Riviera Theater, American Gardens, Sorelle, and Credit One Stadium.

Brand and Market Awareness

• Serve as an ambassador for BHC, promoting its luxury offerings to prospective clients and industry stakeholders.
• Represent BHC at key industry events and networking opportunities to build brand awareness.
• Monitor market trends and competitor activities to identify opportunities for growth and innovation in group sales.

Administrative and Strategic Responsibilities

• Maintain accurate records of sales activities and client interactions using Delphi and other CRM tools.
• Prepare and deliver regular reports on sales performance, pipeline updates, and revenue forecasts.
• Collaborate with cross-functional teams to ensure alignment on strategic goals and operational execution.
• Prioritize and managemultiple projects and responsibilities effectively while maintaining a high level of professionalism.

REQUIRED SKILLS & EXPERIENCE:

• Previous sales or related experience in a luxury hotel or resort.
• Ability to successfully manage multiple priorities, connect and operate with team members within and across disciplines.
• Strong attention to detail with excellent written and verbal communication skills.
• Possess and implement an entrepreneurial and creative approach to business development.
• Proficiency in Delphi and Microsoft suite.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:

• Ability to move freely and stand for extended periods during events, site inspections, or client meetings.
• Capability to lift and carry items up to 25 pounds, such as event materials, promotional items, or presentation equipment.
• Willingness to travel locally, regionally, or nationally for client meetings, site visits, industry events, or trade shows.
• Ability to use a computer, keyboard, and other office equipment efficiently for prolonged periods.
• Strong verbal communication skills for in-person and phone interactions, often requiring clear and audible speech in various environments.

CLOSING DETAILS:

BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law.