Talent Acquisition Operations Specialist

ECi Software Solutions Career
US - Texas - Westlake
January 16, 2025

For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of a customers' business to help them level the playing field, run day-to-day operations more efficiently, and free them up to focus on what matters most. It's how business gets done.

Who is ECI?

At ECI, our mission is to enable the entrepreneurial spirit of small and medium-sized business owners. But ECI doesn't simply deliver amazing software solutions; we also have an award-winning company culture.

We offer competitive benefits focused on employee well-being, including paid volunteer time off!
We have been named by Achievers on its prestigious 50 Most Engaged Companies To Work For list for the last five years.
We have received international recognition for our high levels of employee engagement through Certification as a Great Place to Work six years in a row.
Our culture of creativity, innovation, and leadership has garnered over a dozen International Business Awards (Stevie®).

Come join a worldwide team with a strong culture of inclusion, professional development, and collaboration.

To apply for this position, please attach a detailed resume that demonstrates your qualifications and skill set pertaining to this position. Applications without a resume will not be considered.

About the Role

Join ECI as a Talent Acquisition Operations Specialist and play a key role in delivering exceptional hiring experiences, optimizing recruiting technology, and supporting new hire onboarding. In this hybrid role, you'll manage recruitment logistics, analyze hiring data, oversee recruiting tech stack operations, and contribute to onboarding processes-all while embracing ECI's values: Crave Greatness, Own the Outcome, Deliver Awesome, and Embrace Community.Key Responsibilities

Collaboration & Recruiting Support:

Post and manage job openings across internal and external platforms.
Maintain and update candidate information in the ATS for accurate tracking.
Serve as the main point of contact for candidates, recruiters, and hiring managers to ensure a positive experience.
Create and send offers, and assist candidates with the pre-boarding process.
Assist with recruitment campaigns and employer branding initiatives.
Schedule and coordinate interviews across time zones, ensuring seamless communication between candidates and hiring teams.
Create and maintain Talent Acquisition SOPs.

Recruiting Tech Stack Management:

Oversee day-to-day operations of the recruiting tech stack, including the ATS, MS Bookings, Smartsheet, SharePoint internal site and files, and other tools.
Troubleshoot technical issues and ensure tools are optimized for team efficiency.
Evaluate and recommend new technologies or upgrades to improve recruitment workflows.
Train recruiters and hiring managers on effectively using recruiting tools and systems.

Data Analysis & Insights:

Create and manage reports on hiring metrics such as time-to-fill, source effectiveness, employee referral payouts, and .
Analyze recruitment data to identify trends, optimize sourcing strategies, and improve efficiency.
Develop dashboards and visualizations to support decision-making for recruiters and leadership.

Process Improvement:

Streamline workflows to improve efficiency and the candidate experience.
Implement enhancements based on hiring metrics and team feedback.
Ensure compliance with relevant policies and regulations.

New Hire Onboarding Support:

Partner with HR and hiring managers to ensure a seamless onboarding experience for new hires.
Provide new hires with information and resources to help them succeed in their roles.
Gather and analyze feedback on the onboarding process to drive continuous improvement.

Employment Branding Support:

Collaborate with TA and Marketing on employment branding initiatives to include Glassdoor drives, LinkedIn content and engagement
Create and update internal and external communications templates. Create new copy for internal and external communications as needed for recruiting and branding initiatives.

What You'll Bring

Experience: 2+ years in recruitment coordination or a similar role with experience in data analysis.
Skills: Proficiency with ATS platforms (e.g., Workday, Greenhouse), Excel or Google Sheets, and strong communication and organizational skills.
Mindset: Analytical thinker with a passion for improving processes and solving problems through data.
Knowledge: Familiarity with recruitment workflows, hiring metrics, and candidate experience best practices.

Why Join ECI?

At ECI, we empower the everyday entrepreneur through innovative software solutions. As part of our Talent Acquisition team, you'll:

Crave Greatness: Pursue excellence and inspire others to do the same.
Own the Outcome: Take responsibility for your work and its impact.
Deliver Awesome: Create memorable experiences for candidates and hiring teams.
Embrace Community: Collaborate with a supportive and inclusive team.

• LI-AS1

In addition to our competitive salary and award-winning culture, we offer an excellent benefit package. We even offer our employees a day off to serve their community! Our company core values are our "CODE": Crave Greatness, Own the Outcome, Deliver Awesome and Embrace Community.

Read the full job description and apply online on the recuiter's web-site

Talent Acquisition Operations Specialist

Talent Acquisition Operations Specialist

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